Charnock Richard Services M6
Comment on Charnock Richard Services MSA
Great......stabucks staff are lovely. KFC is the best ever.
SAMMY MURRELL, 19 August 2010
What a change since I last visited.....Its fab and they have starbucks which is awsome..well done charnock richards.
Maureen Robinson, 9 August 2010
Phone number on site is of hotel. Lady on reception very pleasant. Was trying to get through to manager to praise a member of staff, Charlotte Hallam, who was amazingly helpful when my daughter left her mobile in the toilets. Please give this girl a raise, she deserves it.
Pam Hibbs, 2 August 2010
Stopped there today....Food was great, service was great...the prices here are cheaper than most of the service I stop at.....Cheers and well done
Phil, 15 June 2010
4 of us had the mis-fortune to call in for breakfast on bank holiday Sat 29 May. Not enough staff, queued for nearly an hour, very hot, tables not cleared, ran out of cups, need I go on..................... But the food was fantastic when we eventually got it.
Jill Jackson, 6 June 2010
We stpoed on Northbound on our way to Scotland. We had breakfast in EatIn it was busy but the food and service was great i am suprised at the earlier comments. I will be stoping here again
J Stutgard, 8 May 2010
We stopped here on the 24th April 2010 and the ladies toilets were disgusting. There was not one toilet that didn't have either toilet paper or disgusting things on the floor in them.Also the food at Eat In looked as though it had been there for some time and dried up. Will avoid these services next time.
M. Molyneux, 25 April 2010
I ARRIVED AT THE NORTHBOUND EAT IN WHICH I MUST SAY HAS CHANGED SINCE I WAS LAST THERE A FEW YEARS AGO ME AND MY WIFE HAD FISH CHIPS ANDMUSHY PEAS THE FISH WAS THE BEST EVER AND THE TO LADIES ON WAS VERY POLITE AND HELPFUL THANK YOU FOR THE WELCOME
tommy and ruth, 22 April 2010
Hi, we'd like to report a safety problem caused by the Charnock Richard Southbound services on the M6. Last week we called in at these services, towing our caravan. As we left the slip road we realised the signage was really poor. There appeared to be no obvious signs for which way to go for caravans and we were forced to slow down to a point where we must have posed a hazard to following vehicles. We were then totally confused as to where to park up and ended up just driving out of the services and on to the next M6 Southbound services. The Charnock Richard services seem to be much better on the M6 Northbound but we feel the Southbound side is unacceptable. Can we please request something is done to improve this situation? The solution would be just to put up some really large, clear signes as to where to go upon leaving the M6. Many thanks.
Steve & Helen Jump, 21 April 2010
Where, if there are any can I find out about job vacancies at the Charnock Richard Services M6?
Becca, 5 April 2010
Arrived travelling North, went to toilets, "stench of urine", not been checked for a while, as displayed by the sign saying, inspection overdue! Went to Eat In to be greeted with a queue, the length of the Great Wall of China. Went to KFC, same there! Thought this was a "fast food" setup... Complained, asked to see duty manager but no avail... Back down stairs, went in WHS,low and behold a unit that can get it right.Thank You! WHS
J Brighton, 29 March 2010
What is all the complaining about I have been on the site and it is good. Food is good and so was service.
Fred Miars, 15 February 2010
I would like to say I was absolutely disgusted at the way this motorway service area is run. I purchased a meal from Eat In, and it was cold and practically inedible, it was very greasy and as it was cold it was congealed on the plate. When I took it back, I was informed that I must have had the meal for some time and let it go cold. As my receipt was time stamped to show I had only paid for it 3 minutes previously I said how could I have left it to go cold. I asked to see the Manager (Sarah Clamp) to be told she was NOT on site, and that there was no-one else in management available to answer my query. I am an executive with the Health and Safety Executive, and was quite taken aback by the lack of concern for a customer. I have now written to the head office of this company, but to date have not even had the courtesy of an acknowledgement. Needless to say I will not be returning to this service area, and neither will any of my colleagues....but then, it appears that it wont bother them if we never go back, because the feeling is if we don't go, there are always others who do. I have informed "Watchdog" about this and I believe that the BBC are going to be doing an expose on this very badly run site.
David Carden, 1 February 2010
I was horrified to find that there were NO clean knives with which to eat my food. I therefore left it as I was not convinced that the food would be safe to eat.
Liz Tanner, 4 January 2010
On the way from Devon to Carnforth, delayed over four hours by bad weather on 23rd December, we stopped here to eat, and my kids chose a KFC boneless meal, reasonably priced at about £18 for five of us. We all shared the various bits and pieces of the meal, and as part of this, my youngest son & I shared a chicken popcorn. Within a few hours we were both violently sick - everyone else was fine. Needless to say, we will NOT be returning...
Chris Spark, 1 January 2010
Phone no. is wrong. Should be 01257 791494. No on site is Hotel. Still, you only get a ringing phone - so useless! Why can't you ring the payphones back?
N Dumelow, 14 December 2009
It's a couple of years since I visited this disgusting dump going South. I have been tempted to stop again if only to see if it has improved. From reading the latest comments, I don't think I'll bother. I was right last time. Demolish the dump with the management underneath.
Eric Gillett, 12 December 2009
Very pleasant, Called in on our way back home to Scotland, Kids were tired and restless and i was the same. went to eat In and the staff were great. Really perked us up for the rest of our journey. Nothing was to much trouble and they even made conversation with us and the children Fantastic
Mr Miles, 25 November 2009
The food (like most service stations in the UK) is a disgrace. Very poor quality and overpriced. Is that actually food in the Eat It restaurant? Not a fresh ingredient in sight. We bought an Innocent smoothie and an apple and held out for a late lunch at Tebay.
Ivar Rush, 26 October 2009
Just stopped off North Bound went to EatIn fantastic value for money. I had a regular coffee and a huge choc chip muffin for £2.99 and my wife had a Toasted Tea cake and Tea for £2.99 great, Clean and tidy very friendly staff.
Jones, 15 October 2009
I recently stopped on the North Side with my family and we went in to the Nort Eat In. Oh my god what a difference from 6 months ago!!!! They obviously have a new manager it is so different. Its clean & tidy, they have a variety of products and most of all the staff were friendly and welcoming. Despite what people say service stations do cost that little extra but i actually had a very pleasant trip with my family. Well done and keep up the fantastic service
, 10 October 2009
Got National express night bus, which stops here on the overnight journey...Very overpriced food, only a WHS which charges typical overprices service Station prices and a Security Guard that follows your every move when your just looking. Poor service and actually surprised it's open due to sky high prices.
Scott McCutcheon, 6 September 2009
i cant bvelive that eat ibn wouldnt give u hot water, they always provide hot water for anyone so i doubt that very much. also newwwwww ... Staff are not allowed to look like staff on there breaks as it looks bad to customers WTF ! So we have to wear a jacket and " disguise" ourselves! how funny
secretttt , 3 September 2009
we was on our bway back to stoke on trent from blackpool and 8week nephew was getting hungery and need a bottle as we was not very well and had a bad chest infectionand my sister in law went in to your cafe and asked if she could have a bottle of hot water to make the babys milk and was told she could not have hot water so baby had to have a cold drink we use the services a lot of times as we go to blackpool a few times a year .as what happend on sunday we will not be useing it ant more i undersatnd h/s as beeing a chef iam trained
andrew lewis, 24 August 2009
After an overnight stay at the Welcome Lodge our car broke down and my German mobile phone failed to call AA-Service. We were very, very lucky to meet the duty manager of the service site. He gave us every help he could, even his mobile phone without any charge. I am sorry I forgot his name but he will probably remember us. So thanks again very much for your kindness and help. Regards, Dieter Becker Germany
Dieter H. Becker, 18 August 2009
Myself and my partner stopped of for a breakfast on the way to the Lakes, wrong move! I had a full English, the bacon was dried up, the egg was overcooked and the sausages were rock-hard. When I took my plate over to who I can only guess was the manageress, I tapped a sausage on the side of the plate and said "I think these are a bit overdone." she said nothing, just took my plate and walked off. When she returned she handed me my plate and said, "Try these." turned and walked off! No apology, no eye contact or smile, nothing. Awful, service and no customer service skills at all.
Mac of the North, 9 July 2009
My chosen lunch was bangers and mash - I think the most awful I have ever sampled - the cheapest of dried up sausage and near liquid "mash". It was disgusting. My wife's pizza was over thick and tasteless. To add insult to injury, the tannoy suggested we try their "world famous" bangers and mash. World infamous would be more appropriate. Need I say more? David Bullen
David Bullen, 26 June 2009
Stopped here last Sunday for diesel, wish we could have gone a bit further, 111.9p per litre, the BP services before Carlisle was only 101.9p and the Shell on the other side was 100.9p, daylight robbery. Didn't go for coffee because we stopped on the North services the week before and the smallest cups were so big we couldn't drink it all and it cost £2.50 per cup. Never again.
Pat, 18 June 2009
My wife had a fall while at Charnock and the staff were great. They look after her until the ambulance arrived and were very helpful. Thank you
Terry, 5 June 2009
I visited Charnock last week ago and the service and food was good. The staff were friendly and the facilities were clean.
Mary, 5 June 2009
I visited the site last week and it was great!
LC, 5 June 2009
I made a mental note last July, on the way to the Scottish Highlands, never to stop at Charnock Richard again after a godawful breakfast and incredibly slow service. On my return to the Highlands this July I shall enjoy driving straight past !
nikangie, 2 June 2009
Had the tastiest breakfast bap ever at 12 30 am consisting of 2 x sausage 2 x bacon and an egg at EAT IN! However today (20 hours after) i am very unwell...Im not blaming it on the bap i dont think
Pipdawg, 30 April 2009
i work at the services, oh the joy and yes the food is horribkle especially the breakfast when they have been sat there for hours but we can only work with what we have been given the higher up managers do not give a flying F*** because at the end of the day they are making the money that they want, the reason that you say the toilets are a mess and you have to wait 30mins to get some food at KFC is because we don't have any staff and they won't take anymore on because they say they can't afford it, so thats why it takes so long, it is not down to the staff being slow it is, n not EAT IN 's fault if there is no one on the counter when you get there, there is 1001 jobs that needs doin in the front and back of all units and not enough staff.
another insider, 30 April 2009
Stopped here for dinner and waited at least 30mins for KFC only to find that they had run out of certain items. I was slightly disappointed as I usually enjoy stopping here.
Callum, 28 April 2009
Rats, thats all i need to say, currently sat in the lorry park watching a large brown rat happily chomping on what looks to be seeds, its broad daylight so who knows how close to the building these pesky critters get at night.
David, 18 March 2009
Barriers On Barriers Off, 20 grand spent on a great white elephant. Oh and the green recycling push seems to be at an end.....
The Insider, 11 January 2009
Coachdriver cards are going byebye from the 1st of Feb. Back to a manual system, oh what fun that will be when it's busy. And will we get told how to recognise the thousands of different types of ID coachdrivers can carry? Nope. Oh well, at least it wont freeze the tills.
The insider in training, 20 December 2008
Charnock services, excellent for toddlers, no faults, superb.
Andrew Hall, 29 August 2008
I stopped here going south fora bite to eat. There was no queue and nobody serving. I eventually got an Original Breakfast. This was just slopped onto the plate with no thought to presentation at all. I pointed this out to the manageress who was indifferent at best. She did eentually offer to change the meal but i declined as it was obvious the message had not got through to her and i was wasteing my time. Anyway i sat down with my meal and started to eat. The moshrooms were cold and the rest of the meal was lukewarm at best. The sausages looked as if they had been in the hot ( warm ) service tray for hours. I am have been served better food in a truckers transport cafe. These people are just Jobsworths and have no pride in what they do. Angus Fraser
Angus Fraser, 2 June 2008
Yes! Yes! Yes! Barriers back on, on the northbound. Oh the fun we will have...
The Insider, 27 April 2008
why o why have they decided to close off access to the motorway again?! I live in charnock and have to travel to and from preston twice a day. I now have to add an extra 20min to my journey each time to get to next motorway junction, what a pain in the arse, and i wouldn't mind but i spend a fortune in petrol at the services surely there losing out on more custom by closing it off!
emma, 2 April 2008
pulled on to services with caravan to discover caravan parking completely full with cars, even though the signs say caravans only, went to complain, but was told there was a parking attendant,but was know where to be found. What happened to the sign saying £80 fine for parking cars in caravan spaces? Are the general public blind or just selfish morrons. I wouldnt mind but there were plenty of spaces for cars in the appropriate places and right outside the door for the services.If you are going to advertise caravan spaces, then please, Charnock Richards, make sure they are available and not taken by morrons driving cars
P. Baughan, 11 February 2008
It's now confirmed, service areas are not only bad for your pocket, but also if the following research is correct, also bad for your health, especially if you work there.... read on http://www.newscientist.com/article/mg19726403.600-how-traffic-pollution-damages-the-heart.html So next time Jane charges you £1.39 for a Coke have a heart....
The Insider, 25 January 2008
Oh I do like the new recycling machine that eats cardboard and spits out lovely bale at the end. Pity is they are piled up for everyone to see!!!
Steven Timperley, 21 October 2007
Poor Toilet facilities ie not enough cubicals in mens facility extreemly poor signage upon entrance from the motorway to car park south bound most vehicles ended up going through the petrol station then right on to car park against oncoming vehicles.
David Maddocks, 7 October 2007
very good service good shop seling newspapers and magazines. sells a good range of road maps. Has a machine in the entrence where you can check the motorway trafic,for delays. Shows the information on scren
david abbot, 7 September 2007
i think the negative comments about this service station are bulls**t, everytime i visit here i am treated with the upmost respect, the facilities are fantastic the toliets are gleaming.as a regular motorway user you know what service stations are good and which are bad and with the staff like that i WILL be coming here in the future.
andy cadman, 9 May 2007
What is wrong with this stupid service station? The staff are ill mannered and the toilets are blocked. The food is minging and cheap. Get a grip!
, 9 April 2007
Excellent
Ben Greet, 7 February 2007
What the bloody hell's going on! Travelling southbound, stop for a pee and a paper and a drink. The f****ing southbound side is all closed, 9am on a Friday morning. Welcome Break get a grip, just remember M&S to the north, M&S to the south you have been warned!!!!
Steven Timperley, 30 January 2007
Charnock Richard Service Area is cold, its the kind of cold normally reserved for wintertime. The toilets were dirty, I almost couldn't go they were so dirty, I had to ask myself what would Jesus do in this situation, so therefore braved it through the icy, dirty chill.
, 2 November 2006 (This comment relates to a visit to this service area at: 7 PM 19 October 2006)
I needed a toilet visit on my way south down the M6. I made the mistake of stopping at this dump. What a disgusting, filthy shit hole. I was going to spend some money there on food and drink but forget it. I will never stop there again. Do the world a favour and demolish the dump.
Eric Gillett, 9 October 2006 (This comment relates to a visit to this service area at: 10 PM 8 October 2006)
there is no longer a Coach driver haven at this location
, 26 September 2006
I called recently, obviously a new member of staff and the place was busy....I got charged twice on my credit card!!!!! watch out.
clare, 8 August 2006
What's this a new outlet I spy. New tables & chairs, parasols & a Baked Potato Van. That's right folks a BAKED POTATO VAN! 32 degrees today, needless to say not doing a roaring trade. Winter time I feel for this idea, but then sales are down, staff numbers are down, nobody to staff it, result CLOSED! Another flash in the pan idea! Does anybody remember the outside burger joint a few years ago, and that bit the dust! As a regular to this services, it gives me great pleasure to see the lengths this operator will go to get those pounds out of your pockets!
Steven Timperley, 18 July 2006 (This comment relates to a visit to this service area at: 12 PM 18 June 2006)
What the hell is going on,as I have said in my last post, I call at this service area every week. The foyers are now awash with pallets of chairs, cheap, nasty, battery chargers, clothing, car mats, travel pillows, a golden bunny, and a travel information computer that tells me I am in bloody Telford, when I try to plan a route. Welcome Break get a grip!!!!
Steven Timperley, 5 April 2006 (This comment relates to a visit to this service area at: 5 PM 4 April 2006)
I am a regular visitor to this site and know many of the staff by sight. Recently there seems to be a very noticeable lack of staff, they all seem to be leaving like rats on the sinking ship, just what's going on! The place was like a building site (retail) this week!
Steven Timperley, 15 February 2006 (This comment relates to a visit to this service area at: 8 AM )
This really is the worst service station on the planet - Please avoid it like the plague and stick to Road Chef's that tend to have a typically good standard
Gary Holmes, 5 February 2006 (This comment relates to a visit to this service area at: 2 PM 13 August 2005)
I stay at the Travel Lodge at these services,and you feel like taking your own life!the rooms are falling down..very cold,dirty,have to wipe hairs out of the bath,was there once and had no TV or lights for three nites,the staff are very rude,the guests who stay there are horrible they have all nite parties,slam doors all the dam time..gog when you leave in the morning,u feel like taking your own life.The food is the services is rubbish and the KFC is crap,why?
Ron McCullock, 19 January 2006 (This comment relates to a visit to this service area at: 10 PM 18 January 2005)
And, if you've got one, you can upload a picture of Charnock Richard Services!
