Tell us all about your experiences of this service area.
Enough about boys. Do you know of any services where girls admire you at the urinals?
Xander Sparx Galley, Mon 7 Dec 2015
Disgraceful. I made the decision to stop my artic with extended trailer based on the Â£16 parking/Â£18.50 with meal voucher that is advertised on this website. When I got there with 5 minutes of driving time left on my tacho they had put Â£18 and Â£21 parking prices on all the signs.
I would have parked somewhere else if I had known the real prices and the one place to spend the meal voucher, KFC closed at 10pm so I was left starving all night and having to find somewhere I could get breakfast where I could stop a sodding seventy-five foot vehicle in Liverpool at 6am.
Britains worst motorway services. Have to negotiate two islands to find it. The facilities are OK, but the signs in the car park for exiting back to the M62 Westbound are appalling, missed the westbound road, had to reverse back to get onto it. Then back around the 2 islands to get back to westbound M62
Malcolm Coghill, Tue 29 Sep 2015
Hi.I went to pick up my auld folks from a Llandudno Coach trip at Burtonwood Services. Nice cup of coffee. pleasant Patio area. However, not the Service area's fault, but Tom Tom Sat Nav directs the motorist wrong. As I came off the roundabout the Sat Nav says '' Get in the right hand lane'' which I did and I sailed past the Entrance to the Service area back onto the Motorway. ''Oh Sugar '' I thought and had to go back up the motorway , turn around and come back.I mentioned it to the Coach driver and he said'' Oh everyone does that the first time-It's been like that for years.''I can't work out how to report it to ''Tom Tom'' as my mouse is now thrown out of the window after I lost the will to live so can someone at the Service arera correct it for the benefit of Humanity. Ta...
Paul Thornhill, Mon 29 Jun 2015
About 10 cars in car park at 6.50am. And I get a 100 pound fine for staying over the 2 hrs. This country just keeps taking our hard earned money. Ripped of with fuel prices, car insurance, road tax, prices in the services how can food chains charge more at service stations. Not paying it,
Anonymous, Sat 7 Sep 2013
Hat the place. It's truly awful. But what a lot of morons who'd added comments. Doesn't anyone teach spelling, punctuation and grammar any more? Or have people stopped caring about that as well as motorway services?
Driver, Sat 16 Mar 2013
Very helpful staff at KFC and Starbucks. Stranded for 1 hour one my own with 1 year old twins while car being repaired by AA. Coffee enormous cups!!
Ian Shaw, Mon 21 Jan 2013
I have just received a parking fine for Ã‚Â£60 rising to Ã‚Â£100 for parking at the services for 2hrs 37 mins.I had a coffee with a friend and was offered a free refill at Starbucks, thus staying a little longer,to say this is an outrage is an understatement.I have of course appealed and do not expect to pay, i could understand if i had left the vehicle or parked overnight.This is complete madness.
Kieron Gibbons, Wed 17 Oct 2012
I too am disgusted with the parking at this service station. I regularly used it to meet people over a coffee in Starbucks. The other day one was delayed on motorway so i waited for them and Bingo received a Ã‚Â£60 fine plus costs for staying on the site 2hrs 57 mins. parking signs are poorly displayed and the staff do not advise you that there is any charge.Result unless refunded will never use this or any Welcome Break again so they and Starbucks will lose more than the Ã‚Â£60 overall.WARNING TO ALL DO NOT USE BURTONWOOD
Eric, Sat 1 Sep 2012
I am appauled at the parking facilities at the East Bound Britonwood services.I met a collegue for a meeting here on the 1st February 2012. we decided to have coffes and extended it to lunch and coffees and cakes and infact i bought 3 books too, newspaper, spent around Ã‚Â£60 altogether. we parked for 4 hours 32 mins and i have received a parking notice an overstay of 2 hrs 32 mins according to PARKING EYE. I have to pay Ã‚Â£60 with 3 days notice or iot goes up to Ã‚Â£90!! Also there was no notices in view, no machines we saw but had i not stayed for lunch Burtonwood would not have earned any money . Well done Burton wood driving good custom awa no wonder you are closing down!!!!
Good business to fine customers who are spending!!!! Madness
Sue Osborne, Mon 20 Feb 2012
I decided to stop one night last week for a while after a soul destroying drive from Scotland; needed forty (or fifty) winks! I do the Scotland to Liverpool drive twice a week but have never stopped at Burtonwood before. I was approached several times in my van by inoffensive young lads asking me if I was looking for a Ã¢Â€Â˜bit of actionÃ¢Â€Â™. On all occasions I declined, but was courteous in doing so (was actually quite flattered!)
I didn't use any of the catering or entertainment services; I just used the loos where I might add, one of the lads who approached me in the car park was having a 'good look' at me at the urinal. Harmless Ã¢Â€Â˜morale boostÃ¢Â€Â™!
All in all a very clean looking spot inside and a virtually litter free exterior. I would visit again hopefully not being so tired so I can have a good look around!
Leon Jackson, Sun 22 Jan 2012
Burtonwood services are without a doubt the worst services on the british motorway network. The food outlets are terrible, food is served to you by young staff who dont give a damn about customer relations and prices are extortionate definetly will not stop their again
RAY WELDRAND, Mon 19 Dec 2011
Well said john well said
Dosser666, Wed 27 Oct 2010
Services are OK if your desperate but watch you don't overstay at the car parks.Firm called Parking eye run them, don't know why WB are letting these ruin any reputation they may have.Parking eye do not abide by the BPA code of practice they are supposed to, and send out imitation official looking parking charge notices. To the registered keeper of the vehicle who may not have even been at the services! Which coincidently are really invoices which would be unenforceable in law.I for one will not be using WB services in the future.
John Keith Roberts, Wed 27 Oct 2010
I visited Burtonwood on firday to find that the staff in the eat in resturant where no where to be seen after a few minutes I gave up and went to KFC not that i wanted to but at least they had staff who were serving when I questioned the staff they said it was normal for there staff to wonder off and that they would be in the back or having a fag. Can the management team not manage or do they work by different rules if you work in a food astablishment surley haveing some one on the counter to serve helps
joan cook, Sat 10 Jul 2010
Lovely and clean, and The KFC is possibly the only one i would visit in England! Staff are friendly, food is ALWAyS fresh, and the lovely decking area outside is a pleaseure to sit on!Kirsty in particular from KFC deserves a mention, and was chatty attentive and completely helpful (something rarely found in ANY shop these days let alone a fast food change)Well done KFC you have just earned yourself 7 customers back, at your branch at least!!
sarah mccormick, Mon 31 May 2010
All Westbound side now demolished Services, Petrol Station, Garage and Hotel. No direct slip road leave at Junction 8 round island and on to Westbound Now very nice with Alfa Tors coach interchange. Odd road system to return to westbound M62 found it better to travel to Junction 9 and turn round.
Archie Earl, Sun 28 Mar 2010
This site has just this month returned to fully opening 24 hours. For the remainder of June, visitors can claim a free hot drink between 2200 hours and 0600 hours, by producing a promotional flyer. Flyers are available on site. No purchase necessary.
Burtonwood DGM, Thu 11 Jun 2009
Rip off services, advertise open 24 hours yet they all locked up and left at 10pm. They charged my driver Ã‚Â£15.00 for a van conversion minibus, but they insist its a hgv. Their website says Ã‚Â£15.00 parking fee comes with Ã‚Â£7.00 food voucher, but it does not. Trades discription applies.
William Patterson, Tue 8 Jul 2008
We went through a SUVBWAY
mark, Sat 1 Mar 2008
Egg, Thu 28 Feb 2008
Be extremely cautious on the westbound side! I was taking photos and there was a man on mound following me. I realised after that there were a lot of men in cars so im pretty sure it is a gay cruising area. Take care when visting. This applies to the westbound side only as it is completely abandoned and isolated
Joe from Bristol, Sun 30 Dec 2007
the westbound is all boarded up, but the east bound side is very clean and hyas just been renovated, toilets clean and the KFC and coffee shop looked nice. W H smith was well stocked and the staff were friendly.a good msa for a coffee and a bite to eat
gareth jones, Wed 4 Jul 2007
Having recently returned from holiday with the coach operator referred to in archie's comment, I am pleased to advise that compared to Sandbach (J17 M6) where we used to go for the coaches, Burtonwood is a palace!! Well done welcome break - a wonderful place for us oldies to join our coaches. 23rd February 2007.
George, Tue 6 Mar 2007
Disgusting !! Must be the worst service area in Europe - How can the current owners let it get into this state most of it is boarded up.ONE TO BE AVOIDED AT ALL COSTS This at one time was one of the best in the UK winning many awards Very sad
Archie Earl, Sat 3 Mar 2007
The westbound side is an absolute dump with the boarded up hotel and pot-holed car park.Eastbound isn't much better. The worst services I've visited by far due to lack of amenities.
Barry Evans, Tue 23 Jan 2007
An update on previous comments, I have obtained from excellent authority that this whole site is to be revamped and totally refurbished (Eastbound only - Westbound will unfortunately remain disused). From what I hear, this refurb should propel Burtonwood back to the top-class place it once was. A coach interchange for a major operator and a whole new open-plan interior is planned. Marks & Spencer have bought the parking land on Westbound, but, as the service area are listed buildings, (due to their unique and special architectural significance), nothing nor nobody can touch the Westbound building itself - quite rightly! I just hope WB decide to reuse this one day....
Dean Pickersgill, Wed 11 Oct 2006
Architecturally, this site is unrivalled - very distinctive, not just a scabby bridge with a Burger King in the middle! I really do wish the Welcome Break owners would pay it a lot more attention - they appear to have deserted it!
Dean Pickersgill, Sat 9 Sep 2006
terrible to hitch South from.
bear, Tue 4 Jul 2006
Closing down the westbound side of the services as of Friday, so I'm led to believe, selling the land will make far more money!
Steven Timperley, Wed 10 May 2006
I stopped at the west bound side on my way to Liverpool John Lennon airport. Although there are toilets there the actual restuarant is through a tunnel under the M62 to the east bound side. The staff were friendly and helpful.
Drew Bell, Fri 30 Dec 2005
Burtonwood Services M62 is a 2 burger rated service area.
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