Tell us all about your experiences of this service area.
visited this services on aprox 7/8 of aprill early hours of the morning with my daughter as we was going from cornwall to norfolk to visit her mother. we usually stop at this mc donalds for a rest and somethink to eat. on this occasion sitting in the car i mentioned to my daughter that the burger seemed to taste quite funny?, not much like a mc donalds one at all, i put it down to being a bit tired or somethink, big mistake, we carried on our journey, on getting to our destination a few hours later , i became violently ill, and my daughter became ill aswell, i sufferedwith being constantly sick and constant runs for 3 to 4 days and the stomach pains was severe, my daughter was not so bad. on speaking to said servers, they was not interested at all, just gave me customer services number, when i rang customer services, it waslike talking to someone with no interest in the matter?. they said it would be looked into and would reply in writting, well just got a reply, and as usual with a large company like them, its got brushed under carpet and to add insult to injury, they sent me three vouchers for more meals at a mc donalds?, are these people real,as if im ever going to go to mc donalds ever again, i just hope people read this and be very carefull if they do go there for theire sake and theire childrens sake , and if you do have any probs with one of theire stores get official medicle attention straight away so you are covered and notify the health people, as i would not like others to suffer like myself and my daughter have?. going to put this matter to their usa head office to try and find out why they have such a blarzy attitude over hear towards their customers, now its a case of burger king hear we come.
mr chester, Wed 30 Apr 2014
My daughter and I stopped for a coffee at Costa, in thos service station, yesterday. We had my grandson, who is very disabled with us. I bought the drinks and took them to the table. Ben knocked the entire table over.
We were amased at the promp and wonderful way the staff dealt with this. A number of them came out with mops and buckets, They asked before moving Ben, checked that he was ok and replaced our drinks for free.
Well done Costa staff.
Val, Sat 8 Feb 2014
Not a review but for those who are interested the full address of this service station is:
Cullompton Service StationHoniton RoadCullomptonDevonEX15 1PA
Anonymous, Fri 19 Jul 2013
on my way into work, sunday 2nd december 2012,@ 04;30, i went to get fuel from the pump,(i was on empty with light flashing) i was greeted over the tannoy system with we dont have credit card facilities at the moment CASH ONLY!!!, i explained that i didnt have any cash on me and was told that was the only option available to me, i didnt even get chance to explain the situation in detail as the attendant quickly dissapeared from the kiosk, i felt really cheesed off with attitude of attendant, what would happen if a mother and children were in the same situation and ran out of fuel on the motorway!!!!!!! good customer service i think not!!!
richard, Tue 4 Dec 2012
Why is it so difficult to get a postcode for a motorway service station? This website does not supply it for M5 Junction 28 Services at Cullompton where I wish to meet up with family using sat nav directions requiring a postcode!
John Howard Norfolk, Tue 13 Nov 2012
I stop here 3 days a week to rest after night shifts locally. The macdonalds food is the same as you'd get in your own town, and same price. It is close to a large supermarket (around the corner), ideal to stock up. But the best thing I found is the staff, very friendly, and the site manager is a beauty.
The Dog Handler, Tue 21 Aug 2012
As a disabled driver with mobility problems, I stopped at Cullompton services to use the loo. I stopped initially at the 'fuel' part coz the loos tend to be a lot nearer and I can park right outside the door. However, there were no loos inside this building. After such an effort to 'walk' to the building, not excluding the desperacy to use the toilet, I wish there could have a sign outside which would be visible from the entrance to let us know that there were no toilets. On to the main building, I parked up and entered by the main door. The toilets were through the MacDonald's restaurant (loads of children running around, understandably) but the disbled loo was in sight, thank the lord! However, the 'back door' was open making the loos accessible from the back of the building - I WISH there could have been a sign to tell disabled drivers to access the back of the building for the loo!! I'm majorly surprised that you weren't left with a puddle! I would really appreciate your comments - Jackie
Jackie Marshall, Mon 29 Aug 2011
My partner and I have visited the LP cafe at cullompton Services several times and always enjoyed good service, great coffee and a good full breakfast, contrary to the previous comments, the toilets have always been clean and in good working order. we were disappointed this weekend, we arrived later than usual and our all day breakfast wasn't a patch on the usual and neither was the service, all very young women - dressed in pyjama's (for charity I know)- Breakfast was cold and the eggs solid and congealed, our coffees were slopped in the saucers by a clumsy waitress who apologised but did nothing about it leaving me to get serviettes and mop it up. We'll be there early next week and will give it another go. Hopefully that was just a one off.
Su, Mon 8 Aug 2011
my partner and i had a meal from mcdonald s today at 12am we never got any of the food we ordered the sprite drink was flat more like water. the chips half full and half the ordered was missing. we live in cullompton i have flu at the mo and my partner as just got over it. we spent Ã‚Â£12 to feed my litte girl u should not have to check it all be for you walk away its not fair i dont eat from there much now i dont think i ever will again its a waste of time and money y pay for some think you dont get .
miss a kelly, Sat 11 Dec 2010
the toilets are appauling, the most discusting i have ever come across in all the years i have been travelling.the mcdonalds staff are very friendly and very curtiouse.
Anonymous, Mon 23 Aug 2010
on the 21st of august 2010, my family and i visited the junction 28 cullompton services,in Devon, the toilets are the most filthy toilets i have ever seen in the uk, i have pictures of how filthy, these toilet's are in as a whole,which my family and i were most appauled about,Which made us proceed on with our journey, to the next service's, to use their toilets and food facility's, which i must say was very clean and a very friendly, establishment, which we will most definetly use again in the future, and what amazed us more,about the cullompton services, was seeing a man in a blue top with extra wrote on it, sat down with a drink and playing with his phone at midnight, when customers like our selves, are very tired after a very long journey, and all we want are clean toilet's to use and freshen up in, befor we eat.
Stopped here for breakfast just after arriving in Plymouth on the overnight ferry. Could not rate the Mcdonalds highly enough. The staff were so nice, friendly and helpful. The premises were clean with an extra personal touch and the food was fab! Thanks
Kerry, Thu 19 Aug 2010
I would like to thank firstly the very kind individual who found my purse and handed it in after i left it on a table at the service station. I would also like to thank the person who posted my purse back to me with all the contents present and correct.I live in Leicestershire and would not have been able to collect it.There are still some very kind and honest people out there.I would be greatful if you could forward this message to the individuals concerned.Purse was left on friday 30th July 2010.Thanks again.Ruth Wardhaugh.
Ruth Wardhaugh, Wed 4 Aug 2010
Lovely service area, almost totally lacks the overpriced rubbish everywhere else.
Easily the best on this site. Though it's not a proper MSA as it's not directly off the M5.
Mark Schueler, Thu 24 Jan 2008
I live near Cullompton. The services are small but very useful as they give us 24hour access to food fuel and money. The fuel forcourt has just been refurbished to accomodate lorries better, but it is still rather cramped.These services are on a small exit J 28 with only one bridge and one small rounabout, so care should be taken at busy times, as it can all clog upThere is now a Little Chef next door to the MacDonalds. Parking is good for cars, but Lorries and Caravans need good drivers
Hugh Mattos, Sat 29 Dec 2007
Since these services are at a junction, you can get to them from either direction. But they're only signposted if you're travelling north...
James Wilkinson, Mon 11 Sep 2006
Small and compact, standard McDonalds (with 'normal' prices)and a coffee shop. The the food is cheaper and far better in the garage shop as you drive into the services. I'd recommend the bacon baguettes.
Trevor Checketts, Thu 22 Jun 2006
Cullompton Services M5 is a 3 burger rated service area.
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