Having seen the website promoting this area as a perfect place for business meetings I thought it would be just that. Not impressed at all to then receive a parking fine for £60 for overstaying in the car park! Its not like you can go anywhere else from the carpark - we were using YOUR facilities, buying YOUR drinks and food in YOUR so called perfect place for a meeting. I shall be contesting this as the signs were NOT clear - this is evident as not only myself but also my two colleagues were caught out and clearly others have been too. Disgusting way to trade. Will not be using this services again ever.

Julia Dando, 17 April 2012

My family love visiting here on our way to Cornwall. Plenty of parking and more importantly plenty of toilets!!! In the Summer sun - its nice to sit on the outside banking and eat a picnic before the long drive down to Cornwall. Its when we know our holiday has really started.

Jayne, 12 March 2012

Re: parking charges. There ARE signs, and most if not all services have the 2 hour restrictions, not just gordano

Mike oxlong, 2 March 2012

I met a business colleague at Gordano: he was delayed by traffic North of Bristol. We had a lengthy discussion over a meal. I have now received a parking penalty charge for exceeding a 2 hour stay. I will never visit Gordano again.

B Horseman, 2 March 2012

We stopped off for something to eat last night at 7:50. The serving dishes were all empty so we enquired as to whether there was hot food. The server replied some of it was available so we both ordered chicken curry to be told it would take 25-30 minutes. In a service station - are they kidding? Won't be stopping here again.

Rachael Levermore, 21 February 2012

I called at the services last Friday, had a lovely meal at the KFC which was great, the new charger was recommended to me. However my stop was ruined by the "service" in the garage. I was served by a big lad with glasses, ever so friendly. On the next till was a lad wearing a trainee name tag. As I was about to leave, a young man of maybe 20 in a white shirt was very insulting to the trainee, using terms like fudge packer and faggot. The young trainee looked deeply offended and upset by these comments. Certainly not the behaviour of that manager! Please sort this out before I return

Jeffrey Johnson, 21 December 2011

I love Gordano services! This is without doubt the best service station I have ever been to. I don't even visit Gordano on a journey to somewhere else, I visit the services for the pure pleasure of it. The clean toilets, the friendly staff, the wonderful gingerbread mochas; you won't find a better Motorway service station this side of the Lake District. Visit today, or miss out!

alex, 27 October 2011

Our time at the services where we stopped for coffee etc was very good. The superlative service came afterwards. My husband had left his camera at the tables.
We rang about an hour or so later from the M6 motorway and spoke to Mrs Ann Keeley, Unit Manager. The camera had not been handed in but she went to look for it and found it. As we were over a hundred miles away in our friends car on our way home in the north, she offered to post it to us. It has arrived safely today and we are delighted. Thank you very much. We will certainly be stopping there again on our way to our family in Devon. I hope she will be commended for her actions and kindly manner in which she helped us

Mrs Scoltock, 27 October 2011

The services was very big and had everything I would need. The layout was easy to navigate and the KFC had a easy to use self-service point which allows users to select their meal on a touchscreen and pay by credit card. This makes it service easier and faster.

Karthic Durai, 25 September 2011

Your staff on the 26/6/11 refused to serve me wihtout a valid reason I believe that I was a victim of race descrimination on the ground of my colour. This led to a report going to Avon and Somerset and Gloucestershire Police accsuing me off making off without payng for the petrol.

This type of shamefull act was thougth to be a thing of the past but infact its still here and very much alive.

Dennis Jarrett, 31 August 2011

Wow! What a service station! You couldn't ask for more from a motorway service station. It was like being at the royal wedding or a celebration of a similar caliber. Pulled off near J19 and drove down the very clearly sign posted lane onto, what can only be described as, a palatial parking area (I find the phrase Car Park upsetting as there is no where for the cars to play like in a Children's Park) Once I had carefully chosen a space, taking into account; distance from building, chances of other motorists parking near me, likelihood of forgetting something and having to return to the main building. (The spot I chose was glorious overlooking some of the most splendid grass verges in the world of service stations) The trees around the Petrol station are beautiful. Inside, I was treated by all the staff like a celebrity, often being smiled at. I couldn't recommend this service station more enthusiastically.

Keith Pratt, 11 August 2011

Popped in, had a piss.
Was on my way somewhere else.
Enjoyed some lovely Bat Milk, saw a poster saying "Coming soon, Bat Cheeeeese!"

Mister Phil, 1 August 2011

My father was poorly whilst visiting the services last Saturday. He received care and attention from the service management and I wanted to thank you for the support he and my mother received.

E Brady, 23 July 2011

I have been stopping here at the weekends for years But less so these past 6 months.I arrived this past weekend and what a mistake that was. Staff were not interested in the customers,Kfc food was tepid and Far from fresh. I am surprised because over the years i regularly stop on services up and down the M5 and gordano and sedgmoor are def the better ones but for the past year the kfc staff and food has gotten consistently poor and supprisingly the eat-in restaurant has become consistent good.A word to the wise if stopping at gordano avoid the kfc but the starbucks, eat-in and burger king are of good standard.
P.s. They used to have very good managers in the kfc one called vicky a polish girl and a black guy i haven't seen them in a while which might explain the drop in standards.

Mr Westwood, 22 March 2011

Overll gordanos is a very gd services, stop their twice every 3 weeks on my long journey to pick up my daughter. Usually great service, unfortuntly this evenin while gettin a hot chocolate and a tea, we werent informed that there was no whipped cream for hot chocolate, and was given half a cup of tea instead of a full cup. So when we asked about the whipped cream we was rudely told, while the person looked away from us

Leigh Bell''n'no'no wwwhwhiwhipwhippwhippewhippedwhipped ccrcwwewe ddodondontdont hhahavhavehave aan, 22 December 2010

I have just received a parking charge for parking in your car park for four hours. I intend to dispute this and argue my case in court for the following reasons.
1. I did not see clear signs of any timed parking restrictions ( there may be some but given it was a dark autum evening, and there were hardly any other cars parked there, I would have thought it was irrelevant )
2. I purchased a meal (some £10's worth) and a couple of take out drinks ( £2.50 each), plus filled tank at filling station during this period. Total spend close on £100.....I have the receipts
I have no intention of being ripped off for a futher £60!!!

ray lyons, 1 November 2010

Could this be POSSIBLY the best Motorway service station? in both quality and scenery it in my opnion is the best. The parking is more than adequate, nice and easy to access and exit. the scenery is more like being at a picnic site with the hills and trees around you and the toilets were spotless. The car park was well used with only a few pocket of empty spaces here and there.. Then again this was the Friday just before the August bank holiday.

David, 12 September 2010

We stopped here in June 2010 on way to Glastonbury with our caravan. The facilities were spotless and there was plenty of room to park.

liz, 8 July 2010

Lots of parking spaces, Toilets were okay, Very long queues for KFC.
Good place overall with nice views (for services anyway!).

Tim Squires, 12 June 2010

Gordano Motorway Services.
Just outside Bristol on the M5 going north or south.
Pop in for a piss...
On your way...
Somewhere else

Kid Carpet, 27 April 2010

In the words of Kid Carpet, 'pop in for a piss!'.

Laura, 18 March 2010

we stopped her on saturday 25th July 2009 that food was good and the toilets were excellent was shocked as quite a few of the reveiws stated the toilets were bad

P Chesters, 1 August 2009

brilliant service everytime i stop there nice staff and food and coffee and toilets "plenty of the latter"

andrew perry, 26 July 2009

We have stopped twice recently at the services, both times the toilets have been awful.Many of the locks are broken and the toilets themselves need a good cleaning.Shame cause the rest of the facilities were good.Hopefully someone in authority will check out what I mean.

Margaret , 21 March 2009

Please forward this to the correct person(s)

'EAT IN' does not work for you.

I have stayed at several hotels on the motorways for the past several months.

In the evenings, looking for a quick carry out in order to continue my work in the room, I always walk past EAT IN and head for the long Burger king or KFC Queues ('lines' from where I come from)

A few days ago, I disovered the teeny tiny letters on the EAT IN signs, 'or take out'.

No wonder the other guys are busy while EAT IN has no customers.

Just my opinion

Cheers

Rick Bettig, 1 March 2009

whats the name of the coffee shop at this services? i had a gingerbread mocha there the other day and i wana know so i can get another one from a place i can walk to

Hannah, 1 December 2008

Needs to be enlarged and refitted. The main building really is past its best. The toilets are never clean! I visit Gordano regularly and the only decent bit is the Shell petrol station - that's got a good variety of sandwiches and a Coffee Nation machine. It's also in a nice quiet setting surrounded by tall trees and a grassy area.

James, 18 September 2008

This has got to be the worst services I have ever visited. The stench from the mens toilets was appalling and we were forced to leave or else be sick.

ken brunt, 24 August 2008

I completely disagree with the previous response regarding bringing your own food. You would nt dare bring your own food and eat it in a restaurant in a town, so why are you expecting it at a motorway service area. Good on the waitress !!

Ian, 18 August 2008

Pouring with rain, we as a family of 5 needed to eat inside. We had our own food, which any sensible family would, and half way through we were told by a waitress, to move. I told her no way due to the rain where are we supposed to go? Food prices in services are ridiculous, and the last time we ate services food, my kids ended up with food poisoning, lesson learned.
She eventually backed off and when another family did the same as us, she left them alone. This should be addressed by management, understanding and providing indoor picnic areas as the outdoors is perfect when the weather suits.

Jason Shutt, 15 August 2008

Eat In - Premium Range is really very good indeed for a motorway side effort. My kids , having been brought up on decent food always lunge at it and ignore the BKs etc.

Suits me fine, 'cos if wife and I eat they get theirs free!!

Paul Anderson, 20 April 2008

Well where do i start, is it the toilet with its own sustained life forms, or the eating facilities, where creatures from no other planet live. Tables dirty, floor with grease and dirt. Coffee machine with some kind of brown murky substance, resembling coffee. Shops so expensive you need to take out a bank loan for. For example, a paper a sandwich and a drink £5.85. Im never going there again. its a frightening place, children beware

Syoung, 12 April 2008

Gordano used to be good but recently the toilets have been disgusting. The coffee machine is always out of order and rude staff in the shop. We now stop at Micheal Wood instead as it is much cleaner with better staff.

A stanley, 1 April 2008

How has this got such a good rating?

It has to rank amongst the worst I've ever been to. Toilets stank, food was very poor and dried up, décor was tacky 1970's - Think Orange plastic canteen seats on fixed mountings, useless if you are not "normal" sized!

In dire need of a serious refit (or, better still, rebuilt totally.

Jim Andrews, 7 March 2008

fantastic especially Burger King nice friendly staff

Ken Brooks, 19 October 2007

Stopped of the way to London from Exmouth. Very friendly staff and an excellent selection of hot and cold food. Toilets were very clean and I was particualy impressed with the wide selection of train literature. Thank you Gordano. I will definatly stop again.

Eddie H Morgan, 18 October 2007

I checked this site to see if could leave my car overnight or even over the weekend but found no information.

There must be a paid for car parking
facility?.

Charles Lightfield, 16 February 2007

We love Gordarno, every surf trip to devon/cornwall we always stop off to use the quality toilets and enjoy a good BK/KFC. Plus loadsa parking for the minibusses!

See you again soon,

HOVIS (surfstaffs.com), 2 October 2006

the caravan/motorhome park on the southbound is disgusting. there are very large pot holes, full of water, the surface is shale/mud so you get dirty when getting out. give this one a miss-I will in future.

john marsden, 19 September 2006

Gordano services is the best motorway service i have ever been to.It was so clean there and the staff were really helpful.

lewis, 20 August 2006