Tell us all about your experiences of this service area.
The cafeteria area is shockingly poor â€“ not only did we make the mistake of ordering very over-priced and very poor quality 'family meals' from the Burger King concession, but had to endure drilling and clattering from a partly backed off area that was being 'refurbished'. OVERALL REVIEW... Food DISGUSTING, Service VERY POOR, Recommendation DO NOT STOP HERE!
KH, Sun 22 May 2016
I was planning on stopping by on my journey to London. Thanks to all the comments here I will avoid the place like the plague it sounds it is. Thanks all posters.
SteveO, Fri 29 Jan 2016
Decided to park up while my daughter and friend were at a concert in Wembley ,read a book had some food and then picked girls up when they phoned,thought all was well until I got a nice big fine for being there for more than 2 hours , letter saying parking signs were clearly shown ,funny how I didn't notice any such signs although being there for nearly 4hrs. Disgusting ,certainly won't use that services ever again ,not that they will be bothered.
Paul budding, Mon 22 Jun 2015
Why is there no mention of the electric vehicle charge points at this site? Have they both been removed?!
PNBinLondon, Wed 11 Mar 2015
Being a limousine driver I always stop to let my clients stretch there legs. All was well until we decided to eat.
The cafeteria had run out of sausages for the breakfast. Not a problem one might think, but oh no! 'Sorry we have no sausages' we were told. 'Ok, that's fine' can you substitute something else in place of ?' NO was the reply. 'Well can we have it at a reduced cost?' NO.
Please will you justify selling a breakfast that is short of what you are advertising, and expecting your customers to pay the full price.
Roger., Sun 30 Jun 2013
Were do I start absolute hell hole of a place parked up for the night cost me 21 pound with a 7 pound food voucher sat down to a pityful saug and mash I would have needed a steak knife to cut the mash it must have been cooked 10hrs ago after leaving my dinner on the table I went to go for a shower I was afraid of catchin something in there so never bothered so after payin 21 pound for parking I now have to go to bed hungry and dirty absolute disgrace this service will never be back
andy lucas, Wed 13 Mar 2013
A shameful welcome to the capital from the north, and so dismal as to wipe out any good experiences folk might have had in London. A classic example of everything poor about the British hospitality trade.Obviously busy and profitable it is in desperate need of refurbishment, but some decent cleaning would be a start. Reccomend take over by Tebay Services, and translation into a worthy destination for all travellers.
Marsali Dixon, Thu 7 Mar 2013
I stopped here for the first time in ages in my employers vehicle because i did not feel to good at the time, i parked up and fell asleep 2 hours 40 odd minutes, now have a lovely fine and my boss on my back thanks for that, i parked in the little layby just on entrance to truck park and cant honestly say i have ever seen a sign that says 2 hours parking only but hey again thanks.
martin, Fri 4 Jan 2013
Wont be going to the London Gatewate Welcome Break again.Stopped over for something to eat and then needed a sleep.Now have a threatening fine from Parking Eye.Unhappy
Terry Jones, Fri 24 Aug 2012
Parked up and fell asleep in the car park for 3 hours @ 3 or 4am int he morning. Not a problem I thought until I got a rathe rlarge bill through the post!!
Graham, Thu 17 Nov 2011
I USE THESE SERVICES EVERY SATURDAY NIGHT AND I MUST SAY THE TOILETS ARE DISGUSTING. LAST WEEK I HAD TO LOOK IN 11 CUBICALS BEFOE I FOUND A CLEAN ONE. THERE WAS EVEN EXCREMENT ON THE FLOOR IN ONE. WHAT MUST A FLAG SHIP STORE LIKE WAITROSE THINK WHEN IT IS ASSOSIATED WITH THESE SERVICES.
ALAN BRAMLEY-BUHLER, Sat 6 Aug 2011
about 3 months ago i went for change in the games area from the change machine i put a 20 pound note in and in return i received 1 pound as yet i still havent received the 19 pound owing to me. its an absolute disgrace. welcome break need to sort this problem out.trying to speak to someone on the phone is impossible coz they never answer it.i used to stay regular in the hotel reassured i wont be using these services at all from now on.
shane houghton, Wed 16 Feb 2011
This service area services traffic going both North and South on the M1, so don't make the mistake we did by calling there both on the way down and on the way up on the same day. We got a Ã‚Â£120 London Eye parking ticket because they had a picture of us arriving on our first visit, and a picture of us leaving on our second visit, and decided we'd been there all day. Morons.Now we wouldn't even stop at this place for a piss.
Mike Eustace, Tue 30 Nov 2010
Postcode is wrong I ended up in a housing estate 5 miles away
lynne da Costa, Fri 17 Apr 2009
I have just had the misfortune to have an Angus Burger at BURGER KING. I have been shitting and puking ever since, in stereo! Either they have not cooked there food properly, or there food hygiene has something to be desired. This is not the first time this chain have poisoned people I know, and I should have learnt from their experiences. I will be contacting the environmental health first thing in the morning with a sample of my vomit and faeces.
William Snook, Mon 23 Mar 2009
Disabled loo absolutely revolting: filthy, wet, broken seat - we had to remove it to allow our wheelchair-user passenger to use it at all. Never again!Several cars parked illegally in the disabled spaces.
David Collins, Wed 10 Dec 2008
I stayed overnight at London Gateway some years ago. I found the accommodation fine and it offers a convenient stay for getting into central London
Anonymous, Sat 4 Oct 2008
Good service these, if a little smaller then normal Welcome Break sites. Most notable thing is the way in and out... It's half of an old roundabout built for a road that never arrived - and now means severe turns and twists to get in and out.
Lewis, Wed 14 Nov 2007
where is the KFC iv'e not seen it ever
phil causeway, Wed 25 Apr 2007
This used to be called Scratchwood, why has it changed name ?
Malcolm Coghill, Wed 20 Sep 2006
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