Tell us all about your experiences of this service area.
Shocking services!! Â£30 parking with Â£10 meal voucher. Pathetic showers. So take a top from me hgv drivers, avoid at all costs. Get yourself up to Crewe or even a bit further to lymm. At least you will get a decent shower and treat with a slightest bit of respect.Seriously needs improvement or the price lowering.
Joshua, Mon 3 Oct 2016
Called in at 6.00 in the morning for a newspaper and quick bite, w h smiths had just opened and the papers were not out of their delivery boxes yet and the employee was having a chat. After having breakfast (30 minutes or so later) the papers were still not out and the w h smiths employee was still having the same chat. I then went to the toilet (or rather tried to) most was sectioned off for cleaning and the rest was either in use or without toilet paper. Shoddy to say the least.
mark underwood, Wed 31 Dec 2014
AVIOD ! Had stopped for only 10 minutes to get a burger today at about 1.30 this afternoon. In that time thieves broke in to my boot and stole my two laptops. When I contacted the Duty manager, she almost joyously informed me that there is ZERO cctv coverage of this notorious crime hotspot. An attitude of no interest in this matter from them, reflects my attitude too - NO INTEREST in ever using them again.
R Davey, Thu 13 Nov 2014
I commute to Heathrow from Cumbria every week and stop at Sandbach services 8 times a month. I only stop at this service area because it is convenient, since it is about 120 miles from home. The gents toilets are ABSOLUTELY APPAULING!! It doesn't make much difference whether you stop at night or during the day-the toilets are always filthy. I've seen much more hygienic public toilets in the 3rd World. The budgets for cleaning and maintenance needs reviewing urgently.General Manager-please take note.
robert lainchbury, Mon 27 Oct 2014
Just visited the McDonalds at 09:10 Monday 11th August for breakfast and found the service slow and disorganised, this gave me chance to view the food debris under the counters (chips and black grease marks) the front of the cabinets looked stained and grubby, coffee grounds and wrappers on the floor behind the counter, tables in the eating area not cleared or cleaned and bins over flowing. Very disappointed in both the service and the cleanliness of the restaurant - if the mess is in the area that I can see, what is going on in the back with the food?
Anonymous, Mon 11 Aug 2014
Very good experience at sandbach m6 south servicesGreat customer services provided by Top gift (phone accessories stand) sales man mr i ahmed. He such a professional sales person . He was provided all right information about products. He gave us very good deal. He was very friendly with positive attitude . George.
George, Thu 7 Aug 2014
Left my handbag at the services. Staff couldnn't have been more helpful in locating it for me including going through rubbish. Outstanding customer service.
Jo, Sun 3 Aug 2014
I left my car parked for day ( Having paid ) and got dropped off on the Northbound services. I walked over bridge to collect car and drove down the road the runs parallel to motorway, crossed over and back through Northbound services... Has anyone else done this and was that ok to do?
ray hardy, Thu 8 May 2014
My husband has been forced to stop at these services (southbound) this evening as he's run out of driving time (he's an HGV driver). He's paid Ã‚Â£28 for parking and a meal voucher (despite the advertised price on the website being Ã‚Â£26) only to find that the only food options are McDonalds or Costa, neither of which can be considered proper meals by any normal person, and to add insult to injury they don't give change on the voucher. When he complained to a memeber of staff he was smirked at and told "You want to park, you pay!". I can assure you that my husband does NOT want to park in these appalling services, the law dictates that he must stop before he has driven his maximum allowed hours. He feels that as a truck driver, he and his colleagues are treated as nothing other than cash-cows for these sites with the barest minimum in return: filthy showers, overpriced everything and no respect from anyone. It's an absolute disgrace.
Jo Gamble, Thu 20 Feb 2014
Heading northbound, we had to stop to use the toilets. Oh how disgusting and smelly were the gents' ones! The urinals were in an awful state. And outside was a digital hygene monitor, which was switched off and had no contact details written in the space on it.
Ian Smith, Sun 15 Dec 2013
Excellent customer service from the services staff. A very polite and helpful employee named Shelly was very helpful in locating my lost property.
Andrew, Sun 15 Dec 2013
Just parked my hgv and got robbed Ã‚Â£28 parking .no showers out off order was told north bound were working so decided to go an have a look to my disgust wouldn't off even bathed my dog in them .
Anonymous, Sun 17 Nov 2013
I would just like to say how helpful and honest the staff were at this service station! We left our bag with rugby tickets and a lot of spending money in it here, they couldn't do enough to help us. The cleaner who kindly handed it in and the duty manager martin who made the effort to go over personally to look for it for us and then called me back as soon as possible to tell me and give me directions back to get it! Also the manager in macdonalds mark who kept it safe until we arrived back for it hours later! Thanks again so much, especially for saving what could have turned into an awful weekend. X x
Claire Highmore, Sat 26 Oct 2013
Lovely facilities with Costa and McDonalds totally undermined by the awful smell around the entrance in the car park, and infested with huge black blowflies in all areas. Horrid.
Kate Stonehouse g, Fri 9 Aug 2013
Driving south on the M6, we decided to stop for a rest at Sandbach Services. We have a long motorhome, so we looked for the "caravan parking" signage. We followed the first sign, but after cars and HGVs were diverted into their areas, we found ourselves in the coach park. This had clear signage "Coaches Only" and dire warnings for anyone parking there unless they were in a coach! Is this simply the management's lack of attention to detail with the parking signage or is it actually a deliberate attempt to entrap unwary (and tired?) drivers and subsequently raise income from fines? Sensibly, we drove on to the next Service Area.
Stuart Taylor, Wed 19 Jun 2013
Do not use the mobile phone cover stand located in the South bound side of this service station. I paid cash for a new Samsung Galaxy S4 cover, when I got back to my car and got a good look at the cover in daylight I noticed the quality was dire and all the stitching was coming undone. I went back inside to return it and get my money back but unfortunately the guy who had sold me the cover had just changed shifts and the new guy wouldn't give me my money back as I didn't have a receipt. I told him I wasn't given a receipt but he was extremely rude and told me to come back another time to speak to the person who sold it to me! After explaining to him that I do not come past this service station often I ended up exchanging it for different cover which was equally poor in quality. I would strongly advise people not to buy a phone cover from this stand! Ã‚Â£15 for an extremely poor quality cover and a rude sales assistant raising his voice at me, I certainly wouldn't recommend.
Kelly, Wed 15 May 2013
Would just like to thank John, a member of staff at Sandbach services, for helping us out tonight. We had a problem with our car where the front bumper was hanging off and even though we hadn't asked for help he gave up his time to find material to fix it so we could get home safely. Thank you - we have a very positive memory of Sandbach now!
Paula, Sat 13 Apr 2013
In response to the comment below; I know Sandbach has a particularly bad reputation and I try and avoid if I can (Knutsford is better) but I think you'll find it's usual to get ripped off for coffee or any other drink at ALL motorway services, in the same way that petrol is far more expensive. It's a captive audience. As I say, I understand it was bad but if you were expecting value for money then you will always be disappointed at service stations.
Martin Parnham, Fri 12 Apr 2013
We wee travelling to blackpool over the easter holidays and stopped at the services for a lite bite and a beverage. on arrival there was no indiction that the only place available for a hot drink was costa cofee as Mc donalds and the normal food hall was closed for a refurbish.The cost of the coffees in this place is disgusting and the fact the three of the party were OAP.five coffess and two small packets of biscuits came to just over nineteen pounds, a pensioner can do a weeks shopping with that. It would have been polite if costa had reduced its hefty prices to accomadate the fact that they were the only place open and they were making a hefty profit anyway.
jenny symonds, Fri 12 Apr 2013
I wish for somebody to please provide me with an email address for management of this site. My issue has now been ongoing for 2 months and after no response I am now trying another method!
Sally Richardson, Wed 13 Mar 2013
In response to the comments left by Mike D, you will find all motorway service operators will charge you for parking more than 2 hours.
Anonymous, Mon 25 Feb 2013
Even though I was spending money at Sandbach Service, I was charged to park there - I'm not happy. I met a colleague there on the 12th December. We spent 2+hours there in a meeting during which we had lunch, several drinks and I understand my colleague refuelled. Both of us have since received parking fines. I will, of course, advise all my 150 colleagues who are also field based not to visit any of your sites, rather they take their clearly unwelcome customer elsewhere. My suggestion for a customer focused business proposition is not to charge for parking in a location that has a 100% captive audience during the parking period. I completed an online complaints form in in January and have heard nothing - further confirmation they do not care!
Mike D, Thu 21 Feb 2013
Absolutely disgusted,im a truck driver had to park here for the night,Ã‚Â£26 for a piece of tarmac,disgusting toilets,cafeteria shuts at 4pm,so a choice of costa(rip off) or macdonalds,had to make do with macdonalds,sullen staff,food maybe just reached average, MY VERDICT - A TOTAL RIP OFF AND THE LAST TIME I STOP OVERNIGHT FOR SURE
JOHN LAMBERT, Wed 23 Jan 2013
Absolutely filthy. Stopped for breakfast . The trays were all stained and the choice limited. I asked if they washed the trays and the woman serving said oh yes they go in the washer. Well try elbow grease. Tables were littered with used plates and cutlery and hadn't been wiped in days. Even the toilets are looking shabby with cubicles taped up and a chair keeping the door open on the nappy changing area
Les vico, Wed 28 Nov 2012
we had the misfortune to have to make a wee wee stop on Sunday 16th September, the toilets were disgusting, smelling of urine, with water (I hope it was water) on the floor and most toilets clogged up with toilet paper, undeterred we decided to have a Costa, aptly named, service slow and unfriendly, sat at a table that we were scared to put your arms on as we would probably still be stuck there, looking down there were ants everywhere crawling up the table and chairs......this place was disgusting and I for one will never use them again.
Sue Key, Tue 18 Sep 2012
my partner and i stopped here to get food toilets and fuel in way back from london first the female toilets had a terrible smell of urine and had some liquid/fluid on the floor the tunnel over to mcdonalds smelled the same (not sure if this is your responsibilty) the staff in mcdonald where very miserable and clearly did not want to be there michael served us the lady who i presume was manager as she had white shirt on did not help him serve when there became a que and offered food which was not ordered by us byt the girl before who walked away in disgust. Would nit advise anyine with children especislly small to set foot in here or anyone else. very disgusted food was thrown tigetger and cokd went straight in bin was not worth the hassle. I would like to have a reply to my email with some sort of explanation for the sheer lack of hygeine c.robertson we were in at 10.20 pm
christine robertson, Thu 14 Jun 2012
Ã‚Â£26 to park a lorry way more than other msa and I use a lot. Dirtiest smelliest shower I have ever seen. Surly lady in restaurant did nothing to improve the experience. Never again. Id rather use a lay by.
Dave Marshall, Wed 28 Mar 2012
Having avoided this MSA for sometime, I was forced to stop for a toilet break.
It was 2am and very quiet, the Gents toilets weren't too bad I suppose, however, having washed my hands went to use the hand dryer, pressed the bottom and the unit detached itself from the wall. Thankfully it didn't seem to be connected at the electricity supply but the consequences if it had don't bear thinking about. It's time the site was closed and re-developed.
Gary Farrimond, Sun 12 Feb 2012
14th January 2012 -We had arranged to connect with our daughter at Sandback for a meal as we had not seen her since before Christmas. First of all we entered the lorry park due to bad signage. Then we found the car park and waited a few minutes for our daughter to arrive. She had driven from Lancaster and we had driven from Isle of Wight (but were staying with friends in Birmingham). There were hardly any cars. The restaurant was very quiet. We were not able to have our requested meals as they did not have enough food!We realised we were a bit longer than the allocated parking time but on asking the restaurant staff they assured us we would be fine. Today 25th January - we received a parking ticket for overstaying. I certainly will not be recommending Sandbacks to anyone and will use other services when I am next on the M6
S Snell, Thu 26 Jan 2012
There are lots Tv, watch sellers says that need money and sell broken TVs. Please be aware. Notice to police.
Raj, Tue 17 Jan 2012
The service station has no baby food jars !! The ones we had Were broken hence the need to buy one. Also my partner and I got a Burger King which I have to say was disgusting, the burgers had been reheated several times, the taste was not like any burger I have had before !!! Just awful ! The chips were not cooked properly !! Hence it was not eaten !! And we were to far down the M6 to return it. Dnot visit wait until the next service station !! This was Jan 2nd 2012 at 1pm. There was no year selection below for 2012.
Nicola Mcphee, Mon 2 Jan 2012
I visited your services last night (21/09/2011). It was dark, it was raining. I was totally lost on arrival to your northbound parking area. Poor lighting and invisible road markings. I was another that ended up in the lorry park and then found I had parked in the traffic lane instead of a parking space.Heaven help foreign visitors.
Once I had found the entrance to the building, which was not totally obvious, I found the first sign for the toilets partially obscured by a vending machine? I have to say that the toilet area itself was clean and pleasant.
Roger, Thu 22 Sep 2011
Having previously stopped at the Moto Services at Lancaster and found the Ladies loos totally inadequate in terms of standing room within the tiny cubicle when the door is being opened or shut, I was delighted to find your architect(s) had really understood the need for a mother and child, a pregnant woman, and elderly, arthritic person, or someone slightly larger than average, actually needing to be able to open or close the door without contortions! Thank you; I shall use your service station again. Do all Road Chef's services have similar, user friendly cubicles; if so, I know which services to look out for and recommend. (I would appreciate a reply via my e-mail address please.)
Desperate for the loo!, Thu 15 Sep 2011
(Southbound)Parking direction sign - obscured by bushesDirection signs painted on the road - worn out to invisibilitySo my little car ended up in the lorry park - looking very small.
AND almost swallowed up by the "tank trap" hole all across the exit road
The place is worn out - try some where else!
touluru, Sat 4 Jun 2011
called in the Southbound at 7am expecting to be in and out as soon as possible, but what a pleasant sight set before my eyes, Shop open restaurant and Costa coffee both open looking fresh and clean (is the Costa new) and well stocked of food, great choice, even the toilets where clean. Decided because it looked so good I decided to have a coffee and relax, Staff great all working not dossing and really attentive. Very Impressed
Dosser666, Fri 3 Dec 2010
The ladies of Sandbach Costa always look after me well on my weekly trips down to Birmingham. And I'm not the only one who thinks so! Well done. Service with a smile. Thanks.
bryan walsh, Fri 15 Oct 2010
I parked here recently (over 2 hours) and got a parking charge notice through the post for Ã‚Â£50 (if paid within 14 days). I tried to pay this online and it failed twice. I then decided to search online and discovered that the CP Parking mob are actually scammers (check out the good ole website money saving expert, there's a great thread on there!). I now have to cancel my card in case these thieves clear out my account. I will never stop here again - nor at any other related service station. This should be illegal - I am encouraging my friends to vote with their feet (or in this case their wheels) and spend their money at other petrol stations. I think this kind of protest is the only way to stop service stations like this from dealing with companies who are not operating within the law and basically scamming people. I hope this information proves useful to at least one more person.
Disgruntled By ScamParkingChar, Sun 3 Oct 2010
i recently used this service station,and only stopped for a toillet break and a cup of tea.i was a little disappointed they only do mugs of tea and not cups but the jam muffin i had more than made up for it,it looked and tasted OUT OF THIS WORLD.its worth stopping at the service station just to try 1 of there muffins 10/10.
victoria buck, Wed 29 Sep 2010
We were travelling down the M6 towing a caravan and wanted to stop at the Sandbach services. However, we soon found ourselves at the exit of the service area having failed to find any area for caravans. We only found one sign which was for caravans and heavy goods vehicles but we never saw another sign that related to caravans, only heavy goods vehicles. Fortunately on this occasion we were not desperate to use the facilities and we were not too tired and so we were able to travel on to the next services at Keele. We think this is a serious safety issue as it is important that people have adequate stops whilst driving on motorways and if the areas in which people have to go are not clearly marked others may well end up doing what we had to do and drive on in a tired state. Please make your signs for caravans much clearer and bolder.
Disgruntled caravaner, Thu 23 Sep 2010
Very pleased with this service station, its always clean and the staff are always friendly no matter what time of the day or night we visit. The quality of the food is excellent, and its good value for money. When ever we travel through that part of the M6 we always use Sandbach, never Knutsford or Charnock Richard services. Overall I rate Sandbach 8 out of 10.
Ronnie Biggs, Fri 13 Aug 2010
In the many years I have been travelling around the UK in the course of my work, I have NEVER encountered a more disgusting motorway service station. The stench of stale urine from the toilets is enough to make you heave..
Gary Hardman, Sun 25 Jul 2010
I too have encountered the pot hole on the exit to these services. The result is a bill for Ã‚Â£125 for a new tyre due to sidewall damage.Didn't know about damage until I arrived home as no puncture. Could have been a nasty accident with all the family in the car. Not happy ! I have taken photo's and am going to take it further.
Andrew Holding, Mon 7 Jun 2010
travelling northbound on the M6 i decided to pop in to sandbach services for a snack and a coffee at approx 13.40 on the 1/6/2010, on leaving the services through a torrent of HGV's i had the misfortune to drive into what i can only describe as a hole in the exit route just before the filling station part of the services , this subsequently lead to me having a punctured off side rear tyre which i had to change on the next turn off which i only just made it to, I aint bothered about the disruption to my journey , but more concerned about the Ã‚Â£75.00 cost of the tyre. the hole or gap in the road in question was the cause of the puncture , and i am surprised that it didn't puncture all of my tyres , such was the severity of the clatter as i crossed the what i believe to be a very dangerous hazard !!!!! i believe i should be re-embersed for the price of the tyre and the hazard needs to be righted or atleast barriered off until it can be fixed ,,,,,i have a receipt with dates and times of my visit and a receipt for my tyre ,,,,please advise me on what would happen next please as i am prepared to take it further if needs be !!!!!
joseph vernon pringle, Sun 6 Jun 2010
i work here its awesome! and we are very very polite!! don't listen to these obsessive comments, no more clampers!!
rubicon, Fri 21 May 2010
i recently stopped at sandbach sevice station and had the best cooked breakfast of my life,i thought no one could cook bacon and eggs like my mother but the cook there in the roadchef restaurant(north)proved me wrong.thank you sandbach and thank you jude(cook)for making my stop VERY VERY enjoyable
david scott, Thu 20 May 2010
I feel the need to complain about the toilet facilities in the southbound services. These facilities have no hot water. There has been no hot water for approximately a month now. As a truck driver having to park up for the night, at an outragious rate, the least you can do is provide HOT water.
Dave Wright, Mon 26 Apr 2010
The following is an email I sent to CPS Enforcement. To Whom it may concern.I wish to lodge this appeal on the grounds of denying me my human rights to use the toilets in a public Service Area. On the 1.4.2010 at 6.38 I had to stop at Sandbach Services M6 Northbound to use the toilet facility.On finding the lorry park full it became necessary to use the Coach Park. Ensuring the Coach Park was safe to park in and free from the general public, coupled with the severity of my need to use the toilet, I parked there for 7mins. I find the hasty action of your employees the reason for my appeal.Therefore taking into account the reason for me stopping at the location mentioned I respectfully ask for the reimbursment of Ã‚Â£255 paid.I would also add that I have sent a Copy of this email to the TSIYours respectfullyMartin KempThis I expect you will no doubt be aware has been rejected. If this is the type of service that a lorry driver can expect from your services, Then I feel it only fair to inform you that I will be taking this matter further, If that means Solicitors then so be it.Like the comments you have received before about the use of you faclities I will never use them again.
Martin Kemp, Thu 8 Apr 2010
I had cause to have to use your service area at sandbach on the morning of 3rd of march. I drive an hgv and the m6 was completely closed due to an accident. having a very high trailer like many other drivers i had no choice but to pull up and wait for the road to reopen.Upon arrival the truck park was completely full up so i had to use the coach parking area i simply had no choice. after a mere 25 mins your wheel clamping crew turned up and gave myself and everyone els a stark choice of getting out or face a 250 pound fine for release. at least 3 trucks were clamped in there drivers absence. I found this over zealous behaviour by your clamping team outrageous.wether they are a private firm or operated by you they still represent your company. Put bluntly i had no choice but to drive 3 to 4 miles up the m6 and park on the hard shoulder.Please excuse my grammar im a wagon driver and not a scholar , i look forward to your comments
adrian cox, Wed 3 Mar 2010
stopped at sandbach for a 5 min toilet break when i retured to my truck it had been clamped... it cost 250 pounds for a 5 min break.. i think your service are total rubish and will never stop there again
christopher fell, Thu 18 Feb 2010
Clamped!! cost Ã‚Â£240 to remove for parking a 4m van in a coach bay? they told me i should of parked in the car park although my van took up 2 car spaces in a busy car park, and the so called coach car park was empty? only stopped for a drink will never use there services again, avoid at all costs. LM.
Lee Mullin, Tue 16 Feb 2010
Travelling south from Cumbria on one of those very delayed M6 days.It was a nightmare.Knutsford was queuing out onto the slip and inside lane.Stopped at Sandback.Had a great meal of freshly cooked fish and chips and mushy peas.Very reasonable price.Staff were friendly, helpful and cheerful.Will stop off here again.
G MURRAY, Wed 30 Dec 2009
Does anyone have a photo of the Coach Parking ONLY sign at Sandbach. I'm taking Roach Chef and CPS Northern (the clampers) to court and need a photo of the sign. Thanks email@example.com
Beth Duncan, Thu 3 Dec 2009
What is it with the majority of the MSA on the M6 in Cheshire/Staffordshire?
Poor facilities, dilapdated buildings and parking charges that are modern day highway robbery. Stopped here the other night the first time in about 5 years and I doubt I will stop here again. I have said before night time travellers appear to be an after thought for some operators and this is the case here.
Parking charges seem to be a persistant problem across the motorway network but here its menacing and I can't help wondering if the 'Tiredness can kill' road signs have been taken by some MSA operators as a license to print money and to hell with public safety
Gary Farrimond, Fri 23 Oct 2009
We have been temporarily in a position to take advantage of the shower facilities numerous times during the last fortnight. We were aware that other Motorway Services operate token systems but this shower service is free (although we were prepared to offer payment). The doors to the female showers (North and South bound) are permanently locked (it would be helpful if all the staff are aware of this fact). However, once the housekeeping staff know you are there they are really accommodating (particular Jim) and you feel comfortable. We used the showers on both sides and they are basic but free. We preferred the South side showers as the temperature is comfortably hot and there is more room. We'd like to take this opportunity to thank the staff for all their help.
Olivia and Leo, Fri 23 Oct 2009
an absolute disgrace for the fraternity off road users this place should be renamed botulism for free or clamping cost a fortune
Ray Burns, Wed 14 Oct 2009
Have been on the M6 in the past few days was thinking about stopping past Sandbach to see if anything has improved but thought better of it, I drove straight through.
I have been presented with a wee problem, I drive an IVECO long wheel base van. I'm not allowed to park in the car park cause I'm not a car, I can't park with the caravans, I'm not allowed to park in the coach park as I'm not a coach and I'm now being told I'm not allowed to park in the truck park cause I'm not a truck. It's official these people are STUPID, I am likely to clamped wherever I park, they have just alienated a big percentage of their possible clientel. All this for the sake of a pee.
Come on guys lets pull your socks up, even your staff complain about how bad the services are at this place.
!!!!!!!WHAT DOES THAT TELL YOU!!!!!!!!!
If anyone does have an idea where I can park a van without getting clamped I would be greatly appreciative.
Letters on a Postcard!!!
No shaking water bottles, I think I'd cry!!!
Raymond Burns, Wed 14 Oct 2009
Was very nearly clamped at the service station, now I WAS LEGALLY PARKED, I left my vehicle to go to get a cuppa and came back just as the vultures started circling. Fortunately he never got a chance to clamp me, but 2 trucks behind me did get caught. This is OUTRAGEOUS! I thought this was a rest stop, apparently the service station allows this to happen!!! To all our Trucking friends it is worth our while to avoid this stop as it may end up costing you Ã‚Â£250.Spread the word!!!
Raymond Burns, Thu 24 Sep 2009
Awful, truly awful, made the mistake of stopping there after round trip to Heathrow picking up visitors, terrible food, terrible staff and disgusting toilets, found myself apologising to visitos.
PussPuss, Thu 27 Aug 2009
In reference to the below comments about parking: The services are right to fine you for illegal parking!! A coach park is for COACHES. All the below cases highlight laziness of truck /van drivers. Not a services issue.
Ian, Fri 24 Jul 2009
One of my Drivers was clamped whilst using the toilet facilities at this service station. Actually forgive me it is not a Service Station because there is no service. He was unable to park in the Lorry Park and as there was only one Coach in the Coach Park he left his lorry there while he went to use the toilets. He was only gone a maximum of two minutes and was back at his lorry before the clampers had started puting the chains on the vehicle. They still continued to place the chains on the lorry even though the driver was standing there. A fine of Ã‚Â£255 was imposed immediately and all because a Driver had to answer the call of nature. When I rang the Station to complain I was told that the Moto Station down the road would not accept any HGV's at all so why are these people granted licences in the first place and where do the Drivers have to go to answer the call of nature.I think someone ought to ask questions on who is profiting from the Clampers?
sonia coleman, Wed 22 Jul 2009
I was on my way on holiday to Leeds (also on July 7th) and pulled into this services for a COSTA coffee (5 mins). I was driving a long wheel based VW van which would not fit in the car parking bays. These thugs demanded Ã‚Â£255 to release my van so I could be on my way. I have tried to appeal - but in the small print it says you have to appeal in 7 days (I was on holiday for 10 days and only realised when I got back). DO NOT USE THESE SERVICES
Beth Duncan, Tue 21 Jul 2009
NEVER USE THESE SERVICES. Car park states cars only so i parked my van in the larger bays next to it. i was gone 2mins (toilet stop) and when i returned id been clamped. The clampers were back within 20seconds to collect there Ã‚Â£255. cars were parked in the coach bay but were totally ignored by the clampers who stated they only clamp vans. It was 7am.
Andy, Wed 8 Jul 2009
I also used these services on 2nd July 2009, driving a 6.7m van. I parked in the coach park (Lorry Park full)and was clamped by CPS the release fee was Ã‚Â£255, I was parked for approx 10 mins. Be Warned! Don't use these services.
Peter Connolly, Sun 5 Jul 2009
In reply to Kev Haynes:We have contacted Granada T.V and hopefully they will expose this as entrapment and extortion by Roadchefs contractors.
national brands furniture @ ai, Fri 3 Jul 2009
car park states cars only our driver in a transit van stopped in a coach bay being watched all the time by CPS staff (firm contracted by Road Chef to clamp vehicles and extort Ã‚Â£250)they said nothing to him and he walked across the car park ,but was concerned about them hovering by the vehicle and returned to find they were clamping it. None of our staff or haulage contractors will use Roadchef services in future.
national brands, Thu 2 Jul 2009
the clampers cost me Ã‚Â£250 today,caravans obscure signs for coach park ,campers,trailers and caravans are allowed to use this park but not normal vans!!!! just called in for a quick pee and got clamped,i,ll never use a service station again,ridiculous!
mark jones, Wed 24 Jun 2009
Please be warned. Wheel clampers charged me for parking on the coach park in a van. Cost me Ã‚Â£250 to release it!!! The Main car states Cars only!!!
Kev H, Thu 18 Jun 2009
I visited around 9.30 on Sunday evening, and paid almost Ã‚Â£20 at Costa for panini and coffee for my wife and I. Staff refused to give us plates, because they were "closed", though no indication of this had been given as they took our order. We sat down to eat, and the lights were turned out, and we were asked to leave and eat outside. I don't blame the individual staff on duty, because this is a system problem, but I shalln't stop there again
Peter Collis, Sun 31 May 2009
I used the shower in the female toilets at 1800 hours on a week day recently and the water was scalding hot. I asked the cleaner about sorting it out and he told me that it couldnt be changed, it was a pre-agreed temperature set high to 'kill bacteria, at 65 degrees farenheit'. I asked what that was in centigrade as I have a rough idea that it shouldnt be much higher than body temp, 37 degees C. He replied he didnt know. After checking the conversion, I see that 65 fahrenheit is wrong as it would have made it too cold at about 18 degrees C. If he meant 65 Centigrade, thats way too hot, and Im impressed I didnt melt and die a slow death. I have summised he was talking out of his arse, and recommend anyone wanting a shower ther avoid it as it'll probably either be unbearably hot or as a previous comment says, freezing cold!
Anonymous, Wed 15 Apr 2009
CREDIT CARD FRAUD - I had my details stolen at Sandbach - they filmed me entering mt pin at the cash point when the till would not accept cards.
Anonymous, Fri 9 Jan 2009
Stopped at these services on the 28th June 2008.Can someone please tell me how they can justify charging Ã‚Â£1.75 for a mug of tea. All it consisted of was one teabag in boiling water. I know that the services have overheads, but this is rediculous. I wouldn't pay Ã‚Â£3.75 for a pack of sandwiches either.
Edith, Mon 30 Jun 2008
I visited Sandbach services at approx 11pm on Sat 10th May on the Northbound side, but the building was locked. Other travellers told me that you had to use the toilets on the southbound side, but as I am disabled I could not get to the other side. I know there must be some way for disabled people to use the facilities in the evening, but could not find any way or anyone "official" to ask.Please could you advise me.Thank you
m alderson, Fri 20 Jun 2008
These services are awful. They have the most cramped cubicles I've ever seen.Why they altered them I don't know!
Fred, Mon 7 Apr 2008
i'd give it a 97/100
Anonymous, Sun 24 Feb 2008
I paid Ã‚Â£20 to park a HGV at this site south-bound and after paying found the showers and all wash facilities were freezing cold. Plus the restaurant was cold and drafty, I had to eat with my overcoat on just to stay warm.The staff were rude and boarish about the whole issue of the hot water. The prevailing attitude seemed to be "it's not my/our fault!"
I can't believe that although all the staff seemed aware of the hot water/heating problems no-one on the entire site thought to inform the drivers before they paid Ã‚Â£13 or Ã‚Â£20 for parking. At least, if they pre-informed then drivers could make a desicion about whether to stay and pay or leave and find parking at Keele or Stafford.
All in all I dont think I'll be parking at this site in the future and if they had any decency then I could at least expect a refund for the parking charge but the staff just weren't interested. They'd taken my money and thereafter couldn't give a monkey's!
Mark Phillips, Fri 15 Feb 2008
Facilities feel cramped; for the number of toilet stalls/urinals the entrance is crowded. Sandwiches in shop pricey 3 pound for something you buy for one something in the supermarket. generally all the shop food and drink was 100% over tesco/asda prices.
graeme, Sat 27 Oct 2007
stopped at southbound side last week, very clean, just been done up, nice coffee 1.95, staff v friendly. sandbach is the best
gareth jones, Sat 18 Aug 2007
In a recent report by the AA Trust on UK motorway service stations, the "supreme" quality of its food selection gave it bottom place. Inspectors comments were: You could stop for petrol and perhaps buy some provisions, but we wouldn't recommend taking a break there.
Anonymous, Sat 14 Apr 2007
I got an overpriced Wimpy quarterpounder with cheese burger as the canteen was closed on Saturday just gone... After tucking in to my somewhat soggy chips, I took three bites out of my burger only to find there was in fact no meat. Only stale bread, a cheese slice and some lettuce.
Anon, Mon 19 Feb 2007
All of the main resturant, the wimpy and shop had been closed for the night, offering no option of hot food save a heated 'pannini' from the coffee outlet, of which there was a very small supply (4) of one variety only. The service was negligent, the facilities poor. I wish I'd driven on to Knutsfod or stopped previously at Stafford n/bound.
The southbound outlets were entirely closed, with most light turned out, requiring customers to traverse the motorway in the unlit and un signed footbrige.
RedHillian, Thu 4 Jan 2007
I saw a man defacate on the footbridge once
Anonymous, Thu 19 Oct 2006
Sounds like things havent improved much here since we stopped here on the way back from a weeks scout camp in the late 1990s. We hadnt seen a proper toilet for a week and a few of us had let things build up for the last couple of days. We were quite glad to find a row of empty stalls. About 4 or 5 of us made use of these, then relised too late that they were all out of toilet paper. One of us had to go out and grab a load from elsewhere and then bring it back and we passed it under the sides one by one. Never been back since!
Mark, Sun 18 Jun 2006
Very poor and run down. footbridge was dark and lights were not working. Wimpy resturant was rather dull also. This was in March 2006 not 2005.
Chrisnli, Tue 14 Mar 2006
Looks decrepid and tatty, toilets average for cleaninessNot one i would stop at in a rush
richard Inglis, Sat 11 Feb 2006
The footbridge at Sandbach services is of fibreglass construction. I worked for the company who made it in the 1980's. It was supposed to be self cleaning but as everyone who drives past it can tell....it isnt! Happy memories to the hours spent wrapping the individual components and loading them on trucks for delivery to the site.
Steve, Fri 13 Jan 2006
If you go on the M6 you see it has a footbridge. I find it the most ugliest thing to look at on the entire stretch of the motorway.
Anonymous, Mon 2 Jan 2006
In a Europe-wide survey conducted in 2004, this was the only MSA on the entire continent to be rated "very poor".
Mark, Wed 21 Dec 2005
Sandbach Services M6 is a 2 burger rated service area.
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