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32 pounds to park and food is rubbish showers could do with a temperature control then after that you get no sleep cause all you hear all not is a disrespectful FRIDGE DRIVER WHO HAS NO RESPECT FOR OTHER DRIVERS parks next to you with his fuking fridge running all night !!!!!!! What happened to separate parking ares for fridges surely I'm entitled to a peacefull nights sleep for 32 quid ???????
disqus_4yL2tiXeQi, Fri 4 Nov 2016
No way out of the parking penalty i' m afraid. They will sell the debt on immediately, then you' ll have baliff threats and a ruined credit rating. Look on it as a harsh lesson and make a point of never spending one penny with these Parasites in the future.
Gary Drury, Tue 30 Aug 2016
i made a mistake and listened to a local!who lives and works in the area and left my car in the parking area while we were inside and now i have an extortion of £60.00 to pay or heavies will visit me!! :0-(((
daz, Sat 27 Aug 2016
Now I know why there are so many rats. It's a free- range halal rat farm. They are slaughtered on site and served up in ALL of their food franchises. I found a rat tail hanging out of my burger,thats how I became aware of their rodent scheme.
Gary Drury, Thu 25 Aug 2016
An absolutely awful service area,fuel sky high prices, food is not fit for human consumption(I have a photo of a pasty I purchased if u need evidence) no I couldn't take it back as I'd now fuelled up and left joining the M25 thinking I had a nice pasty to suppress my hunger! Terrible!
Ernie Chappory, Wed 8 Jun 2016
I see that South Mimms rat breeding is coming on well.As for the piss poor truck parking and general filth? Avoid at all costs, I' ll give it minus 10 out of ten.
Gary Drury, Wed 1 Jun 2016
Showers are dreadful. Freezing cold and no pressure.
alex, Mon 30 May 2016
Over priced parking, hgv park stinks of urine,rats all over the place. Foods is nasty,showers are a joke. A WELCOME BREAK...I think not..will avoid like the plague..
pete, Sun 17 Apr 2016
June this year I had just driven back from the south of France with my partner and we were feeling verytired. I pulled into South Mimms services at 1:45 in the morning it was very dark. I stopped andwent to sleep my partner and I woke up at 8:15 and set off to complete our journey.Three weeks later I received a parking fine for £100, the arrival picture shows nothing but the number plate that's how dark it was. I appealed, and stated it was dark, I was tired and didn't see any signs, I offered to go back and pay but my appeal came back as rejected. Parking Eye… what a bunch of…… No compassion what so ever.
Kim Bright, Wed 29 Jul 2015
I was on a coach trip and we stopped on Sunday 22nd March about 11 am at South Mimms Westbound Services. I purchased a mars bar and two chocolate eggs from W H Smiths. As I walked out a securityguard came over to me and said "Did you pay for that?" pointing at the marsbar. He wasn't polite and I wanted to say "would I walk out of the shop with it in my hand?" but instead I said "of course!!! He then said "show me your receipt" no please thank you or anything else. Luckily I had it still in my pocket and showed him. He then wanted to know what else I had bought!!! Why???? I was disgusted with his attitude and my husband was fuming so much that all I wanted to do was get him away. I wish I had said more!!! By the way I am a 52 year old lady NOT a "hoodie" or a "thug" I won't be buying from these services anymore. And I certainly wouldn't recommend them to anyone.
Gill, Tue 31 Mar 2015
lots of rats in the car park at lunchtime today, not in the least bit shy!!
Colin, Thu 6 Nov 2014
Mens toilets filthy and some toilets covered in feecies. While this is not the fault of the cleaners it shows the toilets are not regularly cleaned or checked.
Clint, Thu 26 Jun 2014
The Truck services Are utter rubbish.There is No Cleaning equiptment for the kitchens,Or the Shower rooms,etc..Also the water is often Cold,Don't know how your meant to wash like this...Utter Filth Should be visited by environmental health.
andre margoteau, Thu 29 May 2014
I have been using southmims service station since September 2009 regularly every Friday and I would spend around £7 - £10 a week. In January 2014 I was fined £150 (Parking Eye) for exceeding my stay by 20 minutes!!!! I settled the bill, however, I will make sure everyone I know and everyone I speak to avoid southmims service station. You will never see me there ever and lot of other people that I will be speaking to won't be coming there either. Southmims Service Station - You go do your maths on how much you are going to be loosing (Revenue) going forward.
Senthil, Sat 10 May 2014
The hearting is all off. Very time go for a tea. Its a joke
anne hughes, Mon 21 Apr 2014
Lorry park at South Mimms: A place to avoid or to be closed down. For the price of £25 to park up and a meal is DISCUSTING. I visit this services on few occasions (we had no choice) with my boyfriend (international truck driver) and I can tell what a discusting place. DIRTY TOILETS AND SHOWERS and do not ask about food. Example: you can park in Germany or Italy for free and you will find every single Lorry Park nice and clean, their toilets are more clean then plates in any service station in UK. WAKE UP UK its 2014
Erika, Tue 25 Mar 2014
5:15 pm in car park watching the rats running about
Never seem a live rat before and of course nobody to report it too
About 7 inches long
One approached my car and watched me from about a yard away
Obviously not scarred. Now I will watch for signs of the plague
Arthur farrow, Mon 24 Mar 2014
BEWAREI recently had the misfortune of overstaying in parking time i didnt realise there was a two hour limit.Then recieved a paking fine of a 100.00 which would have been reduced to £60.00but due to there underhand tactics of printing a fine and taking 3 weeks to recieve in the post Nice to know that welcome break are employing such a fruadelent company to enforce there parkingBig Lesson Learnt will never stop at a welcome break again
Robert Bocarisa, Fri 14 Mar 2014
I have never seen as many rats running around as at the South Mimms Services. Despite there being a lot of people walking around there were rats everywhere outside; one even ran in between my daughter and myself. I emailed both South Mimms Services and the local council but no-one has replied. Needless to say I will not be stopping there again and have advised everyone I speak to likewise.
S Willis, Thu 13 Mar 2014
DEFINITELY A PLACE TO AVOID AND/OR TO BE CLOSED DOWN. There is substantial and overwhelming evidence from majority of those who have used this service, for their poor and overpriced food, derisory customer service, and the seemingly "fraudulent" tactics of extorting £100 parking penalty charge from people. I could not believe it when I was stung by one of their obviously ubiquitous PCNs. Why is this ever allowed for a MOTORWAY service for that matter! Needs looking at by the authorities for sure. MEANWHILE SHOUT IT OUT FROM THE ROOFTOP: AVOID! AVOID! AVOID!!
Miko, Tue 4 Feb 2014
I stopped at South Mimms truck stop (reluctantly because of previous experiences) because i ran out of time. 30.01 2014. ordered fish and chips and waited 20 minutes for the food, which i didn't mind as i expected it to be freshly cooked. Sadly when it arrived the fish looked and tasted like it had been cooked and recooked a number of times. Even the chips were cold and how hard is it to make sure a portion of peas are hot. Woke up at 4 am with the sweats and spent an hour in the toilets with the shits. I'd rather lick shit of a donkeys dick,than stay there again. This place should be avoided at all costs for all truckers. Go to junction 26 M25. Great food!
kevin halpin, Sun 2 Feb 2014
I put diesel in on the 2nd january 2014 on friday 3rd I have problems with my truck now it won't start took some fuel out of the tank and its orange if you have had the same please contact me asap on 07838 359653
dave, Fri 10 Jan 2014
The car services are o.k.. But the lorry services are total Rubbish..dirty.toilets and showers stink of piss.the tight manager even turns off the hot water so you can't have a shower,even though it's paid for.the showers & toilets need re building.hygiene is at its worst here.get you act together or lose plenty of truck drivers,be more like the car services.clean,fresh.
A.margoteau, Tue 7 Jan 2014
My God !!!!!!!This must rate as one of my worst meals ever.Pulled in at approximately 1800 Monday 30/12/2013. I ordered a steake and ale pie with chips and peas at the EAT IN counter.As i started to tuck-in and break into the pie and tried to cut into the base of the pie, to no avail!I could'nt understand why the base of the pie was so hard, i actualy began to think they had left something in it, like a coaster for instance, (it was as hard as wood) As i began to remove the two bits of meat and a bit of gravey i saw that it was actually black in colour! on the inside of the base.I took the half eaten meal back and asked to speak to the manager, he explained that it was because 'the pie had been standing on the hotplate for so long' which didnt fill me with great hope. I had a mind to ask him if it would mite be a good idea to offer the rest of the pies a seat so they wouldnt have to stand around for long. I WILL NEVER EAT THERE AGAIN, EVER.
Brian, Mon 30 Dec 2013
Like the services but KFC one staff allway rude were making a complaint not happy my number is 07946347168
dionne collis and mark arand, Sun 1 Dec 2013
If you stop for longer than 2 hours at this service station you get a fine!
I think a petition should go to the government; as it contradicts the signs on the motorway telling you to take a break if you are tired, to avoid an accident.
Claire Mitchell, Mon 18 Nov 2013
To the CEO of welcome break services, this is a small note about the lorry park at south mimms. For the price of £24.00 to park up and a meal, is discusting. I visit this services on many occasions, with my work(truck driver). The food is totally un-eatable and over priced. I have complained on several occasions but nothing has been done.I am sure, you would get many more drivers eating you food if you provided more appretising food instead of dried up , overcooked and un- eatable so called meals.The drivers who park on your services do so through nececety not through choice, so please look into these problems ASAP. Here's hope for a better future at your services.PS, you said in a magazine article previously, that you would sort this out, I think that was approximately 2 years ago, NOTHING has been done. Thank you
Mick taylor, Tue 5 Nov 2013
Used the services to meet up with a friend for a Starbucks and a catch-up. Starbucks quality was quite acceptable. What wasn't acceptable was the £100 fine for doing what we are all told to do and "taking a break"!It is absolutely ludicrous that a Motorway Service Station can be allowed to fine customers for using the facilities and spending money at their establishment.So, Welcome Break let me inform you now that whenever I'm on the M25 in that area, I will come off the Motorway at Junction 22, and go to the very nice Starbucks at Colney Fields Shopping Centre. There I will also fill up my car with diesel (at a cheaper price than at South Mimms).You will never see me again at South Mimms Motorway Services. I advise all motorists and travelling reps to do the same.Only be hitting these arrogant, complacent MSA's in the pocket by going elsewhere will we get anything like the level of quality and service that is enjoyed in The Netherlands, Germany etc when taking a stop on the Motorway.
R McB, Sun 29 Sep 2013
I visited these services yesterday the 20th of September 2013 for a toilet break and a meal at KFC. I did notice a bit of a queue to get out of the car park but had no idea that this would result in an hour and a half queue to get out of the car park. Is this usual if so how do you expect anyone to use these services I never will again i was in the exit queue from 3 o'clock until 4:30. is there any explanation have tried ringing but to no avail. Anyone out there know if this is usual or what happened yesterday
TINA MCCLUSKIE, Sat 21 Sep 2013
I have a £100.00 parking fine for being over 2 hours by a few minutes despite spending in excess of £45.00 on food & drink. This place does not deserve anyone business...by the way food & drink poor quality - NO VALUE FOR MONEY HERE...
Rob, Thu 19 Sep 2013
Stopped at this services with my family today (8th September 2013).This has to be the worst services I have ever been in. I ordered 4 lots of fish & chips and after a 20 minute wait was asked to go to the check out and pay and my order would be ready in a couple of minutes.I duly paid £31.96!! and after another 5 minute wait and being asked by another staff member to go to the check out and pay, I explained that I had already paid and produced my receipt to prove it, I finally got my fish & chips.The picture advertising the meal clearly showed a pot of tartare sauce which was not on ours and when I enquired about it I was told "sorry we have not got any, but you can have a sachet of ketchup" The whole place is a dump with food that is grossly overpriced and staff that could not care less about the customers. We are one family that will never set foot in this place again,and will inform relatives and friends to do the same.
Chris Naylor, Sun 8 Sep 2013
Must be the worst service statio. In the country. Stopped there a couple of days ago. Took about 49 minutes to get there from M25 turn off as slip road and roundabout was at a standstill. Then it was hard to actually get into the services as there is a lorry park as you enter that has lorries pulling out all the time into the pathway of cars trying to get in. The whole place was packed and like a cattle market. Rubbish was everywhere and it smelt of vomit. Then after about 45 mins we tried to exit the place it took about an hour to get out as traffic was held up trying to filter back onto the roundabout. In total it took us about 2 1/2 hours to stop for a toilet and quick lunch break. Never again. Would not recommend anyone using this service staton unless it is an emergency. Hang on and use the next one!!
Mrs Rhodes, Sat 24 Aug 2013
Like everyone else here I arrived to have a quick rendezvous with a colleague. Had a chat and a coffee then after meeting we both decided to stay and take lunch.... Fairly mediocre meal and then left...A week later received two demands for £100 for overstaying their two hour parking limit....again likewise was not aware of the penalty or time limit...what this has done is actually self defacing for them.. I used to use these services for both fuel and meals weekly and they would normally receive double that from me as a normal customer..however now vowed that I will never ever return and use these services again!!!! through their greed it has actually reduced their client base as I guarantee I will never fill up there or use those services again and will be telling all my colleagues to avoid as well!
Ian Elliott, Tue 23 Jul 2013
Stopped at South Mimms as a half way point to collect my grandchildren to go on holiday, they were running late due to traffic. When they arrived they were cranky and hungry, so i took them in for something to eat. No problems there, food was ok and to be expected of service stations (kfc/burger king). The problem arose when i came back from our holiday to find on my doormat a "parking notice" from parking eye, informing me i had overstayed my welcome there and they were now charging me £100 for my custom. WHAT??? I tried to appeal to their better nature and offered £10 for my oversight ( i never saw the signs when i drove in, and trying to look after a 4 and 2 yr old when they are hungry and miserable is not easy)... but to no avail. Very disappointed in South Mimms and parking eye!
wood, Mon 1 Jul 2013
At 02:11:56 on6th May I pulled into South mimms services, after a long day I knew that my tiredness was making me unsafe, my one thought was that I needed sleep. I did not notice any of the 'clearly displayed'signage. After three hours sleep I left the services at 05:20:22 again not noticing the signage. On 13th May I received a parkingeye charge for £100 discounted to £60 for prompt payment.This was disappointing especially considering the number of signs advising us that tiredness killsI understand that during the day the area is busy and some kind of control is necessary but at 02:11:56 the parking area was empty and at 05:20:22 there were probably no more than a dozen cars. It was unlikely that my presence had inconvenienced anyone else and I feel that the charge served no purpose other than to swell the profits of ParkingEye and Welcome Break.I do not intend to use these services again.
Norman French, Wed 15 May 2013
had to stop at services, why do thay need to rip people of with everything they sell. i know they are a buissness and are there to make money, but come on charge less and maybe they would sell more.i for one got back in my car and drove to the next juntion and went tomc donalds. wont go back well done another customer lostbut you propley couldnt care less anyway.
jeffrey simonds, Thu 7 Mar 2013
I have stopped at services all over the country and this by far is thest most expensive and noisiest I have stopped at.There were lorries changing trailers and selfish drivers leaving their engine running. I stopped here for a safe and quiet night unfortunately I had none.
Graham Corr, Fri 1 Feb 2013
We stopped at your services for less than five minutes late on Tuesday evening, just before midnight. It was our anniversary the next day (three minutes away!) so after a quick comfort break we stopped for a celebratory kiss outside your toilets (how romantic!). Later in the day my husband realised his wedding ring was missing. We searched the whole house without success - it completely ruined our anniversary plans - we were so sad. On the tiny off chance that my husband had lost his ring during our very brief stopover, he phoned your lost property staff and asked if it had been handed in. We were told that it hadn't but you took his phone number. Today, the very next day, you called us to say that a very honest cleaner had handed it in. We couldn't believe our luck! My husband has just been in to collect it and I just thought I'd write and let you know that you've made us so happy. It's a very unusual ring and it's only our third anniversary. I can't express our gratitude enough. Thank you so so much to the kind person who handed it in and thanks to South Mimms Services for being so organised. :)
Emma Ponting, Thu 11 Oct 2012
Charging fees for parking must be well hidden as so many people seem to miss them. Just another case of rip off britain.Best to avoid using this service area
Reg, Mon 1 Oct 2012
Out of the cold grey M25 armac; a beacon of hope, glass and consumerism where rival football fans mixed peacefully with weary travellers, their differences smoothed by the luxurious and well-facilitated rest rooms and hearty, reasonably priced fare on offer. We ate and smiled while basking in the warm late summer glow of the main concourse, while the pleasant and dutiful staff were at once smart, efficient and cheerful
Esteban, Cardiff, Mon 17 Sep 2012
A few weeks ago I had stopped over at South Mimms for a rest and only recently found that I had been issued with a £90 fine for exceeding the 2 hours stay. The notice issued said that there were clear signs which I don’t think there were. Signs on the road state ‘stop if tired’ it should state ‘stop if tired but beware South Mimms will charge you’. Also, the food was foul - I will NEVER be going there again.
Kay, Wed 15 Aug 2012
I find it hilarious that people are complaining so heavily about this Service Station, it's a really comfortable Service Station with polite staff, clean sitting area's, clean toilets and a decent selection of food & drink outlet's, end of the day as somebody else said it's not designed to be a 5 star Hotel. With regards to the parking fine's, again it makes me laugh, when I visited & stayed there (in the hotel) the first thing I saw when I arrived on my motorbike was a sign displaying how long you have before parking is chargeable, add that to the fact that it is "your" duty to find out about cost's and it looks pretty silly to complain.
Simon Brown, Tue 14 Aug 2012
Have tried all day to ring South Minns to ask about a charging point for my electric carThey just don't answer the phoneThe site doesn't mention one but I found out by ringing Days inn on their site there is oneWhat's the point of these useless organisation that want to look good but are incompetentCan't be bothered to answer the phone or list correct information
Trevor Taylor, Sat 28 Jul 2012
My wife and I arranged to meet friends at these services for a business meeting. We had coffee from the franchise inside - expensive and tasteless - weeks later our friends received a £90 parking fine for overstaying the 2 hour limit. We never saw any signs explaining the parking charges and none of the staff inside warned us of this. Judging from the number of complaints on this issue the signs are NOT clearly displayed - anyway, who expects to pay to park at a motorway services. This is a blatant rip off and we will never use 'Welcome break' services again. I hope this loses them more money than they manage to steal from people with these underhand tactics.
MP, Sun 24 Jun 2012
I had the misfortune to use this services last night 20/6/2012. I chose to eat a cumberland sausage and mash as I didn't want a glutinous 'rubber burger' from Bugger King or a pile of greasy dead chicken from KFC. The standard of food purchased at the astronomical price of £19.80 for TWO meals and two soft drinks was disgusting. Dried up barely edible chicken with apologies for vegetables and mashed potato was equaled by my abysmal sausage and mash. Over priced, luke warm inedible and offered by a fast food franchise that don't give a s**** about their customers because they are a motorway services, therefore accept what we offer or go hungry. I won't be investing my hard earned on their rubbish gastronomic offerings again!
Colin Rixen, Fri 22 Jun 2012
nice truck stop, very clean. shop not overpriced. Showers very nice always hot and lots of water... there was a team of us in a campervan, working within london and commuting. there were a few bad stomachs after eating in the restaurant!
david, Thu 17 May 2012
Just to clear up the incubation period of various types of food poisoning. Staphylococcal food poisoning takes from 1 - 6 hours to take hold and acts directly on the vomiting centre in the central nervous system. Clostridium Botulinum 5-36 hours. Bacillus Cereus 1-20 hours. My bet is Staph. Aureus where the toxin has built up in kept warm food, but it could also have been plant poisons, fungal poisons, fish poisons, heavy metals,etc.
Ian Ferris, Mon 7 May 2012
I spend in excess of £1000 per year with South Mimms services on coffee / meals etc., and regularly use this service for business meetings. Last time, my meeting ran over and I have a fine - £90! I don't recall seeing any signs. However, I'm certain the signs will have been displayed, obviously I'm not observant enough so,I won't be using these services EVER again!
david fisher, Sat 5 May 2012
I stoped here on the way back home from delivering some goods to London. Me my partner and my 15 month old son had something to eat from KFC and the next morning my son was poorly and later on my partner was poorly and then later on that day i was poorly and i never get poorly, and me and partner thought all 3 of us had the same at these services so must have been that, i will stop here again but i will think twice about eating at KFC there,
simon hart, Tue 6 Mar 2012
Just got a penalty ticket for overstaying car parks 2 hour limit. I was one of around 100 cars doing a charity event for our troops. It seems likely we will all end up with these penalties so the service area will be making almost as much as what we raised. Is this fair? What is more annoying is we used this services last year with no problem and we arranged to do so this year, no mention was made that we would be fined. I will never use these services again, already thought it was a rip off at 1.99 to use an ATM. Well done welcome break you are taking money from our wounded troops.
Baz Ball, Sun 4 Mar 2012
I to have just paid a £60.00 fine plus £2.95 for paying by debit cardAlthough I do agree they have to control parking I did not see any clear signs giving details so when I had a business meeting purchasing food and drink myself and my clients where shocked to receive this fine.There is much better ways to operate this but I think they more interested in collecting the finesI wil not use this service area again or any of the people that work for my company as we have sent out a warning to all employees some 1800 staff
Paul Pegrum, Sat 18 Feb 2012
I too have just had a surprise enforcement notice for over staying my welcome by 30 mins. An extended business meeting where we purchased food and drink from the services. Trust me, I won't get caught again as I will make a point of not using Welcome Break services in the future.
I.s. Kent, Thu 2 Feb 2012
I also have just got a fine for overstaying. It states that signage is clearly displayed. Obviously not if I and others have missed it. What a rip off - won't be stopping there again.
Deb G, Thu 19 Jan 2012
I don't know why people are judging this SERVICE STATION as if it was suppossed to be a 5 star resteraunt... I've lived in Potters Bar all my life, and i've gone to this service station manyyyyyyyyy times, and it had been nothing but lovely.
It's clean, the people are polite, it has a good sitting area, it's aesthetically pleasing from inside and outside. It's really nice for a service station.
Bloop, Fri 13 Jan 2012
Had never heard of paying for parking in a service area after 2 hours, had never been 2 this service station before and was more concerned where i was going reather than having to pay to eat there. I never saw any parking meters. Wont be stopping there again.
M Bourke, Tue 10 Jan 2012
Re: Sue McDonnell, 20 September 2010
Food poisoning wouldn't take hold that fast, I have visited this services on numerous occasions and find them to be first class.
Check your facts first next time Ms McDonnell.
Dave, Wed 4 Jan 2012
Just got a parking fine out of the blue for over staying at the service station and not getting a ticket. the letter say the car park had signs clearly displayed, well I didn't see any!.Did enjoy the visit as was meeting up with family members but now will be vary wary of parking at any services again.
hilary mayo, Wed 28 Dec 2011
I'm very upset in getting a Penalty Charge Notice for an unforeseen, extended business meeting whilst remaining within the service area the whole time spending money within service station?
I will not be using your services again or any of our vehicles or staff in future, I also understand that only police or council can give you parking tickets so I am passing onto my solicestor.
Allan Medcraft, Sat 24 Dec 2011
I'm technically guilty I'm sure but to get a Penalty Charge Notice for an unforeseen, extended business meeting whilst remaining within the service area the whole time spending money with those establishments therein.....really ?Is that morally reasonable when the inflated prices presmably include a factor for the lack of parking revenue ? I can't see me availing myself of their services again in a hurry...........
Robert Kelley, Sat 17 Sep 2011
I used to use this place because I needed a snooze before I headed back home to the S.Yks border having been up really early to work in London. Sometimes I overslept but I cannot now. If I overslept I would have to incur the wrath of the auto numberplate cameras wherever they are. If I could pay for say an extra hour or two over the two free hours I would be happy to.However, to pay eight pounds just in case I oversleep is ridiculous. I use some thin layby near Grantham if I have to (and I can make it without my eyes closing). Is it really important to charge people in the wee small hours?... Oh well, they have lost a customer for good.
j s jephcote, Thu 2 Jun 2011
Found the services a bit pretentious, Waitrose? Do me a favour. I'm not a Waitrose man. Simple as that. The parking space I was in was second to none, well painted. Immaculate entrance too, well pruned.
Mick Mills, Mon 11 Apr 2011
food poisoning from seaford can be even quicker to kick in... prob the prawns rather than the ham.
yoyo, Mon 20 Dec 2010
Called in here on my way back from Stevenage recently. Bought an sandwich and a coffee. The sandwich was gone hard around the edges despite its fancy looking packaging and price. Coffee was ok.
Rab, Tue 19 Oct 2010
Sue McDonnell, If you’re trying to say its food poisoning then you are way off the mark, there is no food poisoning that takes place so fast or in such a short space of time. I think you need to get a doctors report before you suggest or intimate, as I think you will find the illness is attributed to something else certainly not food poisoning.
Dosser666, Tue 21 Sep 2010
WARNING...................Called into Soth Mimms services on the 11th September 2010 with my mum. Purchased some food- ham sandwich and ready made prawn cocktail from well known outlet at 1.15pm. By 3.45pm my mum was seriuously ill with the following Chronic diarrhea, projectile vomiting and server sweating which lasted approximately 4 hours. She was taken to A & E as she was so bad. My mother last meal prior to this was 1pm the day before.......... PLEASE DO NOT RISK EATING HERE........................
Sue McDonnell, Mon 20 Sep 2010
Went to have some supper at the services after getting off the tube at 9pm on Monday. I had just been on a food hygiene course and was appalled at the food we received. The pie and chips were cold and the sausage and mash that my husband had was dry and cold too. All food which is kept warm should be kept at 75oC or more. This was obviously not the case here. Awful,Awful,Awful.
Julia Bradfield, Wed 8 Sep 2010
Missed required junction on M25 and ended up here. What a mistake! Difficult entry from north side, crossing lines of traffic. Worst breakfast I have ever had at a service station, cold and totally unappetising. Avoid!!!
derrickshaw, Fri 27 Aug 2010
The cleanest site I have ever been to. No litter anywhere, even the boundary hedges were spotless, also the interior public areas and the loos. Congratulations.
Anna Waghorn, Mon 23 Aug 2010
If you like to see rats running about this car park is the place for you! There are several large ones scuttling about from bin to bin in the service area car park. I dread to think where else they may be on the site; I prefer not to eat there. Definitely a case for a good rat catcher.
Mel Day, Tue 4 May 2010
hi get southmimms back , the truckstop used to be good , get sky for the drivers . and a small bar , nothing wrong with a couple of pints at the end of the day.
clem fawcett, Wed 10 Mar 2010
Went there on 11th July last year at 22:58, KFC was shut despite advertising that it was open till 23:00.
I know there's a delay in writing this review but it's taken me this long to come to terms with having to make do for an inferior burger king. Complained to head office but heard nothing back.
Blatantly run by a bunch of incompetent paedophiles
Jonny Todd, Sat 27 Feb 2010
Generally seemed clean, well presented, smart and modern. Very strange smell coming from the toilets though that stunk out the adjacent shop. Clean quick and nice Burger King with large nice seating area. Not the best, but I've seen far worse.
Chris ayers, Mon 25 Jan 2010
This website says LPG available but couldn't see it at BP, asked staff and they didn't know. Went to lorry services but still no LPG.
gavin kuit, Fri 1 Jan 2010
i bought a pouch of tobacco for later as i already had cigarettes but was running low, got home to find it was extemely dried out, there was no free papers in it and it had the outer packaging removed and been opened! yet they still sold it like that! now i have a 50mile drive for a refund of a fiver, not really worth it! will never buy from there again!
Garreth Packham, Wed 2 Sep 2009
Our Driver called into this service area today and was given a Parking Charge Ticket. It clearly states that the first two hours are free parking and the ticket was timed 1545 to 1550. There was a Ticket attached to the paintwork of the Vehicle and not on the windscreen as should be on removal of the Ticket paint came away. Who is repsonsible for the respraying of the Door Panel. Where do the two hours free parking come in when the ticket is timed out in just 5 mins.
Coombe Valley Transport Limite, Tue 19 May 2009
Left my coast in the dining area and tried to contact to enquire.No answer to telephone throught Tuesday afternoon.email address will not accept my communication.No alternatives. How do I reach them other than drive 50 miles?
graham harvey, Tue 12 May 2009
The burgervan is ace the rest is overpriced rubbished served by numb nuts with bad atitude, and as stated elsewhere the toilets are filthy.
Frank the builder, Tue 10 Mar 2009
What a disgrace the Ladies toilets were on Saturday, 8th February. The smell was absolutely disgusting as I entered the area before the gadget staff. My husband tried to find someone to make a complaint but to no avail. I know cleaning toilets is not something people enjoy doing, but there is no point in having the facilities if they are not kept clean. Pooh on a toilet seat and a used Tampax on the floor were just two of the disgusting things I saw plus of course, the smell
Sonja Sparrow, Wed 11 Feb 2009
went there in september, lovely modern facilities, coffee expensive
James, Sun 2 Nov 2008
i hope these comments get passed on to the head office of the company that runs these disgusting over priced rat holes.like all services they just take the pee out of us public as we have to stop.i did a job for one of the managing directors for this company and charged him 4 time more than what it should of cost, so i got my sweet revenge.
kempo, Sat 13 Sep 2008
very smelly toilets, nearly had a shower from the tap water, no peaceful area to relax, too many shops, i wanted a rest not to go shopping, way way over priced hence didn't spend any of my hard earned cash, shame theres not an M & S foodhall here to buy healthy snacks from like fresh mango, yum.
helen, Tue 25 Mar 2008
USED MY CREDIT CARD AND THEY DID NOT PUT THE RECEIPT THROUGH FOR NEARLY 2 MONTHS. SERVICE IN ALL THE SHOPS DISGUSTING. AVOID THE PLACE AT ALL COSTS
jennie bumfrey, Thu 7 Feb 2008
My sister stopped at S.Mimms services during very heavy traffic jams with her 6mnth old son, to discover that there was only 1 baby changing room with a huge queue. She ended up changing her son on a toilet cubicle floor! improvements are needed!
Kirsten Thomas, Fri 26 Oct 2007
Credit card fraud - misuse of my debit card attributed to having bought petrol at SM Services M25. Watch for internet transactions on your account day after buying fuel, especially for expensive power tools. David Fraine the net is closing on you.
John Gosling, Tue 24 Jul 2007
I have a particular complaint about road signs in the service area although South Mimms is not the exception.There are signs for lorries, buses,caravans etc. but no directions for cars.I ended up going round in circles until eventually finding the services mostly by luck.
Mick Barlow, Wed 9 May 2007
tried to use the loo at the petrol atation to find it being rebuilt. To get back to the main d]services was a nightmare. Needed to go right out again and round the roundabout through all those traffic lights busting myself. Missed the cars entrance to the car park and ended up in the lorry park. Found my way out and eventually got onto the right road again. Desperately memorable experience for all the wrong reasons.
Peter Braybrook, Fri 9 Mar 2007
Forget the overpriced eat in services and visit the burger van near the exit of the parking area. Friendly service and extremely good prices compared to £3 a coffee and £5 for a bacon roll they offer in the services.
george barwick, Sun 21 Jan 2007
I found the Services clean and efficient and enjoyed watching the telly while recovering from a long journey.
cheryl marcus, Thu 28 Dec 2006
thry have sold off thier caravan parking area to developers, the woman who told us this did not know where we could stop with a van on, the signs hvae not been changed to direct to ant other parking and we had to go around the carpark the wrong way to get out again thaks to her driectiond. stuupud woman.
jeff Griffin, Sat 19 Aug 2006
M25? Shouldn't it be M25/A1(M) as it's on the roundabout that links the two?
Daniel, Wed 10 May 2006
on the 15/4/06 between 05.00&05.30 we called into south mimmes services to use the toilets and get a cup of coffe as we had woke the children up early we got them the children lunce boxes only to find the rolls inside where not buttered how can you expect a 16mth a child to eat dry roll or come mor to the point would you eat dry rolls this will be the last time we will use any services for food we will wait and find a roadside burger bar wich would be cheaper when you buy 5 children meals at a time plus i know think you get better service at roadside burger bars. i dont hold hope in any reply
nigel lake, Fri 5 May 2006
These services are just so wrong. To get there means leaving the motorway and going round one of the busiest junctions on the M25. Motorway services that mean leaving the motorway are just bad.
Malcolm Coghill, Mon 19 Sep 2005
South Mimms Services M25 is a 3 burger rated service area.
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