Don't often call here as I'm not often on the London runs for work.

Have to say standards are largely the same each time I have stopped here and those standards are excellent. Wish you could give your colleagues on the M6 sites a boot up the backside. You have put some thought into catering for those of us that work overnight and have to make stops.

Gary Farrimond, 15 April 2012

Traveled North on 13/3 and stopped for breakfast in the EDC restaurant and was very impressed at how fresh the food was to say it was a motorway services. The whole process of ordering and paying was a credit to the company. A very organized and 'well oiled' team as i like to call it. I was served by a lovely young man at the food counter (I think he was the Supervisor, which is nice to see.) and then had a very happy lady make me a cappuccino and even had my breakfast brought to my table as I had ordered extra toast. The staff mad genuine conversation whilst ordering and to say they started at 6.30 were very cheery! This has changed my view on MSA's and I will make a stop here again! Best service with a smile I've had in a long time. Made me smile all day! Thanks again!

Graham Smith, 15 March 2012

Please,douse the lorry park with disinfectant. We parked there with our caravan for half an hour today. The stench of urine was overwhelming. Really worried that we picked it up on the soles of our shoes and trod it into the car. It will be a long time before we put ourselves through that experience again.

Janet Butterfield, 2 March 2012

To the guy getting Coffee in the BP 24.11 - you forgot something.. Message me. 07739389586.
Girl in the Black Auris.

Black Toyota, 24 November 2011

I had a wonderful time having my birthday party at Trowell services. There was a large seating area for us all and we all had a glorious time drinking copious amounts of Expresso - The staff were lovely and didn't
even mind all the noise we were making. Highly recommended to anyone seeking an original party venue.

cat, 6 November 2011

Stopped here for breakfast in the EDC, as I have done before when setting out early. Food good but its a rip-off to charge extra for tomato ketchup or brown sauce when someone pays £8 for breakfast. Also, went to the gents and there were not sufficient cubicles. Additionally, the toilet seats were missing in two that I tried, and the place was not particularly clean.

Kevinho, 26 September 2011

I was travelling North after returning from holidays on 14/7/11, i was feeling very tired, i dont normally stop at service stations after a bad experience a few years ago. May I say how the industry has changed. I visited the Costa Coffee and was pleasantly suprised, the shop was clean and well kept and although the staff were rushed off their feet, the customer service was fantastic, i was helped to my table and the cashier made genuine conversation with me, something which is hard to come be nowadays. Overall a fantastic visit and will definetely visit trowell again.

Mrs Stansfield, 15 July 2011

Excellent fish and chips - freshly cooked, good value and served with a smile! Thanks guys. Will stop here again.

Elaine Hanzak-Gott, 9 July 2011

I was travelling during the night, and started to feel sleepy at the wheel, so I pulled into Trowel Moto services to have a rest and go to the toilet, also pay for a sandwich etc, as I have done many times as I travel up and down the country quite a bit, thought nothing about my sleep and arrived home safely, as the signs on the motorway say "tiredness kills" etc etc.
A few days later I get a car parking charge for £80 for having a nap, as it went over the two hours !! Well I just paid for it early, and it cost me £50 plus £1 proccesing fee. Bargain not!!
All I want to say is that, its absolutley disgusting raking money in like that, what do they want me to do, fall asleep at the wheel and kill someone, I wont be using any moto services again and hopefully you have all been warned too!! Also have told friends, family and coleagues about this legalised robbery.
Shame on you all at MOTO who has anything to do with setting these roberies up.

Stephen Bell, 6 July 2011

ARRIVED AT 12.30 15/6/2011 TOWING A CARAVAN.DIRECTIONS UNCLEAR, NO MARKINGS ON CAR PARK STUCK AMONGST HGVs NOT VERY SATISFACTORY AS OTHER SERVICE STATIONS SEPARATE YOU.FINALLY ON LEAVING THE DIRECTION ARROWS ON THE ROAD SAY HGVs ONLY!

MR O. ROBERTS, 15 June 2011

A problem in common with all motorway servics areas is a complete lack of sandwiches that do not contain mayonnaise. Anyone who does not like or does not want mayonnaise in their sandwich is completely out of luck.

I stopped here on April 15th to buy a sandwich. I picked up a sandwich at the Burger King which had a short queue and apparently no attendant serving. One person in the queue said, "I can't wait any longer!" and walked off. I followed, returning the sandwich to the display and went to WH Smith and searched through their sandwiches. Burger King had only one sandwich that did not contain mayonnaise and WH Smith had NONE! I mentioned this to the attendant at the till of WH Smith and was met with "They put mayonnaise on everything". I suggested that perhaps she should pass on my comment to her manager but she shrugged her shoulders and said nothing further. I left there with a Ginsters Cornish Pasty which was not what I really wanted, I just needed something to tide me over until my hotel dinner some 3 hours further on. A sandwich without mayonnaise would be have been nice.

Mike, 23 April 2011

I travelled back from Hull yesterday (27th Dec) and called in as it is my usual stopping place but the whole of South section was closed. No explanation, no signs but everyone had to walk over the bridge and use the North bound facilities resulting in a 15 minute wait for the toilets. Disgraceful and very disappointing. Heaven help anyone who was disabled, with young children or had any kind of health problem.

Heather Burley, 28 December 2010

Visited North on Saturday evening, called in Costa Coffee, was served by a lovely young man and lady. Both very polite and helpful. Assisted me to my table with my wife. Drinks were lovely and warm served in clean crockery. Seating area was very clean too, with plenty of choice of seats, you don't find this often in motorway service stations. The two lovely staff were busy serving when we left and i didn't want to disturb them so I would like to thank them now and let them know how grateful me and my wife are! Will defiantly call again!

Mr. T. Newberry, 8 November 2010

Good visit but left phone behind. Staff were great - quickly got message to me via last person dialled, helpful when I called, and posted it to me quickly -thanks!

Belinda, 2 September 2010

I arranged to meet business colleagues at this service station as I normally do, it is convenient for the geographical spread of my team. We normally meet up and have a bite to eat and a drink whilst discussing business, this was no different, however I arrived before my Managers to finish my preparation for the meeting. Unfortunately I ended up staying for over the 2 hour limit, I received a fixed penalty charge and despite writing to the relevant authority explaining what had happened, I was told it did not matter how often I went there or how much I spent, the charge stood, unless, I could provide dates, times and how much I spent, this is impossible. I will from now be using another establishment, not on the motorway

John Nancarrow, 18 July 2010

driving upto to sheffield today 17/06/2010 went into the services to get petrol and drinks for kids who was travelling in the car we pulled on of garage went down slip road to join m1 northbound traffic and there was a big hole in the road which the front tyre out on the car which we traveling in . something needs to done over this as it might cause a accident and anyone could be injudged and you could be sued

rodney webster, 17 June 2010

If they guy below could spell he might be worth listening to!

Huddersfield Taxis, 1 April 2010

Fab clean toilets lovely staff.
Real pleasure to stop for a coffee after a long drive. Wish all services where as good as this one!!!

chris roberts, 1 April 2010

I know that Moto have an appeals process for anyone who feels they shouldn't have received a parking notice. If you or someone you know has been a customer or fallen asleep and a parking notice has been issued, log onto the moto web site and get in touch with them. They also have a duty manager available who can deal with any customer concerns or queries before you leave site.

Heather, 1 April 2010

I know that Moto have an appeals process for anyone who feels they shouldn't have received a parking notice. If you or someone you know has been a customer or fallen asleep and a parking notice has been issued, log onto the moto web site and get in touch with them. Additionally, they have an on-site duty manager who is able to address any customer concerns or queries before you leave the service area.

Heather, 1 April 2010

marks and spencers is a very polite and kind company towards you, but burger king manager, bald head glasses i dont no who he is but he is very rude and desevrs to be sacked and slapped.

chris towle, 25 March 2010

My son stopped at this service station at 1.00 a.m. one evening to take a break. He was tired and losing concentration whilst driving. As 'tiredness kills' he decided to take a break as suggested. He slept for a couple of hours and then continued his journey. A few days later he received a parking fine! Where else could he have parked - on the motorway hard shoulder?

THYNNE, 6 March 2010

Excellent services .Burger King is top notch service and an M & S aswell.

Stuart, 11 February 2010

Yes i went there at 10pm on a Sunday. But nothing was open, the door just about, toilets closed off (found one in the end). Excellent .

Steven O, 1 February 2010

They were clean enough, but the building wasn't as up to date as many other services. Could be compared to Rownhams Services. Stopped a few weeks ago, and there were cleaners in there for the whole 40mins I was there!

CM, 6 September 2009

I was absolutely disgusted with the service from burger king myself and my family received on 23/8/2009, they were coming up to closing time, this I knew and I asked if they were ok to still serve me.....i wish they had said no.... I was not allowed to have my order I had to have left overs, this comprised of two bacon double cheese burgers and two angus burgers, no drinks, no chips and it still cost me £18.00... firstly OTT cost, secondly not what I wanted, thirdly a very rude and obstinant manager! I will never stop there again.

Ms Maria Taylor, 27 August 2009

very pleased with site we had our caravan with us and found it no problem finding a parking space and the food was ok for motorway will use again

thomas mclaughlin, 12 May 2009

Widening of M1 causing issues with state of services

anonymous coward, 21 April 2009

Stopped here recently and the place certainly left a positve impression.

I shlept in the passenger seat with my feet on the dash for a full 2 hours. I had some knots in my neck in the morning but thankfully the massage chair got them out.

I don't want to live in a world without Trowell services.

Stu Remnants, 20 October 2008

Credit where credit is due stopped here recently and was impressed. Clean toilets and a reasonable selection for food even at 2am in the morning. The site seemed well laid out & clean.

Gary Farrimond, 2 July 2008

My partner & I stopped for an evening meal on Tuesday 29th April. We decided to share fish and chips. The delightful girl behind the hot food counter, whose name I didn't make a note of unfortunately, offered to cut a piece of fish in half and divide the whole meal between two plates. She was smily throughout and prepared some of the best fish and chips either of us have had for a long time. We'd like her to know that we really appreciated the trouble she took and we'd like you to know that such good members of staff are worth nurturing.

Lesley L, 30 April 2008

I work at trowell services and i think that there should be more staff on night shift

Lisa, 4 March 2008

We stopped here on while towing a caravan. The caravans have to be parked with the lorries - we were totally dwarfed by these huge juggernauts which had to manouvere to park. The facilities inside looked good ( toilets were OK ) but we did not stop as we were worried about leaving our car, caravan and dogs in the lorry park. It was also scary crossing the lorry park to get to the services.

Brenda Piears, 25 May 2007

I must say I am very shocked to see that Trowell is a 2 burgers MSA. I think that it deserves at least 3 burgers which I think would fairly reflect the fact that while the petrol station is very accessible the toilets are utterly disgusting - not the best by any means, but certainly not the worst and not deserving of its 2 burgers status. Come on everyone, lets support the Trowell.

Craig Noble, 30 November 2006

i think we need more staff on nights please

anthony chambers, 28 December 2005